Called AAA to change a flat on my truck and got Depot towing as the responder. Turns out the spare tire system was all rusted and seized up and it was looking like it was gonna have to get towed. The driver/tech never gave up. After 30-40 minutes and incredible effort on his part he got the tire free. My spare was caked in rust and he was very diligent in getting what could conventionally be removed. Safety checked my spare, filled it with air and got it on my truck. I rarely give positive reviews as I rarely run into situations where people go above and beyond. I’m sorry I didn’t catch the drivers/techs name but fantastic job!!! Thank you so much

My car was held hostage after the sheriff's department called them after a fender bender. They charged me $193 when they didn't even hook up to the car. I paid it and they lost the key and I had to wait another hour for the tow truck driver to show back up with the key. It's corruption at its finest.

Very nice people

First time using them and also last time. Tow truck driver wouldn't listen to me. Also if they treat there employees anything like there customers no wonder they are short staffed .

These knuckleheads apparently damage your car multiple ways and then deny ownership Idk what kind of two but operation they got going on over there but if I could rate 0 stars I would!

Called at 0730 am for a tow to a dealer to have my car repaired. Was given a 2 hour window for arrival (0930). After multiple calls, the tow did not arrive till 1pm. At 330pm, I called because my car had not arrived at the dealer. Called Depot, and again got sarcasm and attitude that the car will get to the destination today. Absolutely the WORST customer experience I’ve ever had. The lack of service, professionalism and integrity of this business can not be understated. Would highly recommend using any other service but this one.

I called Depot on a Saturday morning after waiting almost 2 hours for AAA who never showed up. Depot came in the time frame they told me. Alex even diagnosed the problem knowing I was having the dealership do the repairs. He is knowledgeable, was very careful with my vehicle, and a good conversationalist. I would use them again in a heartbeat.

I don't know who I spoke to, but a fellow guy was able to get me in the next morning to check my AC. They have been super helpful and informative with every question I had ! Would definitely consider them and work with them again.

I have taken two trucks there to be repaired, the first one, a 2013 chevy truck, they where to be replacing the front suspension on the driver side, they never replaced the tie rods, this lead to an accident where I tolded the truck,and they broke apart and good thing my insurance company paid for their mistake, then a took a 2006 chevy truck I. There because of a misfire, they broke a spark plug wire, and refused to fix what they broke. And they mis diagnosed it wrong. That was a false charge , depot is the second worst place in town for towning and for repairs, Bert's is the only place worse.

Can I give negative stars? TERRIBLE company, the worst I've ever dealt with. After picking up the keys for my tow, they said they were going to come back for it and it would be delivered to me no later than the next morning which I was ok with. I had another ride so I wasn't going with the tow. When I called back to get an updated ETA, I was told maybe a week or two and then I was told they didn't have enough staff to do my tow at all. They knew at this point that I was already out of town and had no way to get back (I don't live in the area). They flat out told me to go get the car myself but they had the keys and I had no way of getting back. Completely unsympathetic and rude to boot. They even tried to tell me that they're the only company in the area AAA works with, which AAA confirmed was a flat out lie. Everything they said was a lie. Buyer be ware, go anywhere else if you can, do not waste your time, they tried to steal my car!