Great service. Friendly. Will use again

Great folks to work with! The ability to text everything from making appointments to getting pictures and reports is fantastic!! No more phone tag!

Very pleased with the service. This will be my garage of choice going forward.

Got my car in the same day and fixed the same day! Very good communication & the staff was exceptional!

I needed a major repair on the rear end.. I forget the name of the parts but they did it in a timely manner and I was very satisfied with the work.

Excellent service that front desk girl is a real hoot! Very friendly and professional. The have gone above and beyond my expectations, and i highly recommend them!! Thanks northside auto for the great service!!

Great service and enjoy the text option of your cars health report throughout the oil change service. Pictures included as well. Typically can find a coupon, and the rewards program is nice!

Recommend everyone to Northside. They are very professional and courteous. They have done wonderful work on my vehicle. Give them a try.

I made an appointment for three service purposes: AC diagnostic (not blowing cold), check engine light, which was pre-diagnosed as a thermostat issue, and transmission flush. Two individuals (one clearly in training and the veteran employee assisting) took down my service needs. I was quoted about $600 for everything. I agreed to the service and left my vehicle at the shop for several hours. When my vehicle was finished I was told they found no leaks in my AC system, so they charged it with refrigerant. I drove away with $650 spent and, seemingly, all problems fixed. However, when I got home, my AC system had obvious leaks. Green liquid was visibly and audibly leaking into the driveway. The location of the leaks were widely known problem spots on this model of vehicle. Additionally, I learned in looking more closely at my paperwork that my transmission was not flushed. Rather, my coolant system was flushed at the cost of about $170. I called to ask about these issues and was told to bring my vehicle back; that the AC could be easily fixed in a half hour now that the leaks were found. I gladly went back only to have them confirm the leak locations I had already located and then quote me $1500 for further repair. Regarding the transmission flush, I was told that service was never included in my work order. The owner chalked that up to the inexperience or carelessness of his new employee, but he failed to take accountability for the cause of this, either poor hiring screening or poor training. He did offer 10% off labor on this service if I were to bring my vehicle back, but the service would still cost me over $400. All-in-all, I was charged $650, and only the thermostat was repaired. Nothing else was fixed. I am extremely disappointed with such poor service and communication and will not take another vehicle.

Went to have a nail pulled out of my tire. Told me I have dry rotted tires. Been a mechanic for 40 years and I know what dry rot looks like. Took my my truck to another shop and said my tires r fine.