Schierl Tire & Auto Service
Auto body shop in Irma, Wisconsin
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I have never had any issues with Schierl Tire. The staff is very friendly. They kept me informed on everything going on. Very good communication.
Reply from the business:
May 20, 2024Hi James! Thanks for taking the time to leave a review! We're glad to see you were satisfied with your visit to Schierl Tire & Auto Service. We look forward to providing you with quality service again in the future! Take care.
Reply from the business:
May 16, 2024Hello Kevin! Thanks for taking the time to leave a review! We're glad to see you were satisfied with your visit to Schierl Tire & Auto Service. We look forward to providing you with quality service again in the future! Take care.
Reply from the business:
Apr 23, 2024Hi Dean! Thanks for taking the time to leave a review! We're glad to see you were satisfied with your visit to Schierl Tire & Auto Service. We look forward to providing you with quality service again in the future! Take care.
The guy who helped us was very nice and helpful!
Reply from the business:
Mar 23, 2024Hi Lisa! Thanks for taking the time to leave a review! We're glad to see you were satisfied with your visit to Schierl Tire & Auto Service. We look forward to providing you with quality service again in the future! Take care.
Schierl Tire & Auto Service sure helped us out in a pinch. Truck broke down while my military son was using it on leave and we needed it to get him back to the airport. They got it in and out for us the same day. Thank you so much!!!
Reply from the business:
Jan 23, 2024Hi Matt! Thanks for taking the time to leave a review! We're glad to see you were completely satisfied with your visit to Schierl Tire & Service. We look forward to providing you with quality service again in the future! Take care.
Pricing out some tires...
Reply from the business:
Dec 23, 2023Hi Joe! Thank you for the 5-star review! We appreciate your feedback. Take care!
Reply from the business:
Jun 23, 2023Hi Laura. We apologize that you were not completely satisfied with your visit. Would you please email us at schierltire@teamschierl.com with details and your contact information? Our leadership team would like to reach out to you. Thank you.
Need repairs on your auto There good for it.
Reply from the business:
Jun 23, 2023Hi Bernardo. Thank you for the 5-star review! We appreciate your feedback and look forward to providing you with friendly professional service again in the future. Take care!
I'm so mixed with this place. I'm not local but had a semi tire replaced when in the area. I know it's new owners and going through changes but can't give it 5 stars. The service guy was awesome and deserves 5 stars. He was friendly and made you feel better about a bad situation and a bad day. The counter guy seamed short and like I was bothering him to spend money. I get that it's not a schedule repair but having the service guy do a car first when no one was waiting seamed off. The $25 fuel surcharge to change a tire in their parking lot was probably the kicker for me. I'm sure some of it is growing pains and new people in new rolls. Way better experience then I had a few years ago in wausau from a different well known service truck getting a tire replaced.
Reply from the business:
Jun 23, 2023Hello Dana. I am sad to hear that you were unhappy with the service that was provided and assure you that we are working hard to improve the situation. I had to be gone that day and another associate had to leave for a family emergency and left us with one working the counter, still no excuse and things should have been explained better. I did review that day and we did have scheduled appointments that we were trying to get completed and fitting yours in. We are working on getting the shop set up for inhouse repairs and only have the service Truck available in this location as of now. The Flat Rate Fuel Service Charge is charged to all to help the expense of a service truck and when it leaves the yard there are other charges such as mileage. I apologize and again assure you that we are working to provide world class service to all our guests! Robert Calhoun Team Leader Schierl Tire & Service - Tomahawk
Very good, professional.