Lightning Auto Care Center

Auto body shop in Irma, Wisconsin

4.5
StarStarStarStarHalf Star
24 Reviews and Ratings
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Jeff Marg

Jan 23, 2024

StarStarStarStarStar

Awesome to work with. Great people.

Reply from the business:

Jan 23, 2024

Jeff, thank you for choosing Lightning Auto Care Center. We are happy to hear you had an amazing customer experience working with our incredible team. We are glad we could provide you with professional, quality service and communication and help keep you safe on the roads. Thanks for the great review and know we are here to help with any future needs!

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rebecca rizuto

Jan 23, 2024

StarStarStarStarStar

Very nice people. Asked me if I would like new filters, mine were shot, before just assuming. They washed my windows too! I will be going there from now on with all my car care needs. Thank you

Reply from the business:

Jan 23, 2024

Rebecca, we are thrilled to know you had a wonderful customer experience working with our team and that we have earned your trust. We take pride in providing quality, honest service, and communication and are pleased to know you felt we delivered on this. Thanks for the great review and know we are here to help with any future needs!

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Zachary Malovrh

Dec 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

STAY FAR AWAY FROM THIS GOD AWFUL AND UNTRUSTWORTHY PLACE!!! They ruin your vehicle and makes its current condition much worse! God awful and horrendous people to do business with! The never fixed anything on my truck because only 85 miles off of their lot, a vehicle fluid leaks on my landlords parking lot. The engine light rapidly flashes and made a grinding noise. Absolutely pathetic service and pathetic business.

Reply from the business:

Dec 23, 2023

We understand your frustration, we would love to hear more about your situation and see what we can do. If you could, please call the shop at (715) 359-6810!

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Jonathan LaFave

Nov 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Took in vehicle they must have checked antifreeze and never fully secured cap, luckily don't live far away. Parked in garage next day went out noticed puddle under vehicle, checked cap and it was loose. Edit* was the wife's 2018 dodge durango..

Reply from the business:

Nov 23, 2023

Jonathan, we apologize for the inconvenience, but our most recent record of you being in our shop was in 2013, could you please call the shop at (715) 359-6810 so we can try and understand the problem more? Thank you so much.

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Matt Delgado

Sep 23, 2023

StarStarStarStarStar

Super gracious and fair with pricing. I came in for two services, a break light replacement and a transmission fluid exchange. They only charged me 7$ for the break light which was just the cost of the light. The transmission exchange was about 50$ for labor and another 50 for the 4 quarts of fluid. One thing that stood out is that they charged me half the standard rate for their transmission fluid changes because it took them half the usual time. They could have easily took their time and charged me full price. Furthermore, they offered convenience of paying for everything together even though I had them done on different days. Thank you, I will be returning in the future.

Reply from the business:

Sep 23, 2023

Matt, we appreciate not only the five-star review but also your sharing your experience here at the Lightning Auto Care Center! We cannot wait to see you in the future for all of your auto service needs!

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Kristina Stickney

Jun 23, 2023

StarStarStarStarStar

Squeezed me in on short notice, which is great for us roadies!! ;)

Reply from the business:

Jun 23, 2023

Kristina, we were happy to help you get back on the road! If you ever are in the neighborhood again, we'd be happy to help you again with all of your auto service needs here at Lightning Auto Care!

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Xee Yang

Jun 23, 2023

StarStarStarStarStar

We called 2 other towing company at 12am-1am, one quoted $400, and the other said they didn't have a tow truck at the moment. So our last resort was Lightning. They picked up and quoted way less than $400 and came to our rescue. HIGHLY RECOMMEND!!

Reply from the business:

Jun 23, 2023

Xee, not only do we appreciate the five-star review, but also you taking the time to share your experience with us here in our shop! Lightning Auto Care Center puts our customer's needs first and we are thrilled that your experience was an excellent one, we look forward to providing you with more auto service in the future.

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Sharon Kaczor

May 23, 2023

StarStarStarStarStar

Thank you! I was driving home to MN when my alternator went out in Wausau- you graciously accepted my emergency arrival and made my stressful day a little easier to take. The rest of my trip went well😻

Reply from the business:

May 23, 2023

Hi, Sharon. Your feedback is highly appreciated. Thank you for the review!

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tom smith

May 23, 2023

StarStarStarStarStar

Took care of my cars all without problems owner is a christian and to me that is Gold!! Im 100% behind christian businesses,

Reply from the business:

May 23, 2023

Tom, thank you for taking the time to rate our shop five-stars. Our team here at Lightning Auto Care appreciates your business! Have a great day!

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Kristin Doede

May 23, 2023

StarStarStarStarStar

I was in a HUGE pinch for time and needed a few things taken care of on my Pathfinder before a long trip. They were able to get me in right away that day, and were incredibly accommodating! They kept me informed of the progress and finished under budget and hours before I expected it to be done. This was the 2nd time I was serviced there; and now I’m never going anywhere else. HIGHLY recommend!

Reply from the business:

May 23, 2023

Thank you for the review, Kristin! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time!