Westside Auto Center, L.L.C.
Auto body shop in Hustisford, Wisconsin
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Buyer Beware! I took my car in because it was showing a "check engine" light. I put my OBD II tester on it. The code was a P0456 EVAP Small Lead. I was shown a service bulletin that said to replace o-ring on vent control valve. Something the shop said I would need drop the fuel tank, which is absolutely untrue. I have already replaced this o-ring. I spent $72 for a tech to hook up a OBD II tester and verify the code I said was correct. No testing of the system to verify there was an actual leak. I am extremely disappointed and would not recommend any one to take their vehicle to this shop.
Reply from the business:
Apr 24, 2024We are sorry you were disappointed with the service you received today. We always verify the codes that customers give us, since not all scan tools are created equally. We were also unaware that you had tried to service this part yourself. We use proper procedures, approved by vehicle manufactures to repair/test vehicles that come into our shop. We wouldn't want to damage any other components trying to do things the improper way.
Real solid guys, they do everything they can to make the experience as pleasant as possible. 10/10 will be back.
Did a very good job
Treated like family. Excellent customer service, fair pricing.
Pretty great service here for me. Worked around a tight schedule, got car fixed in no time, and price even came back under the original. Good service!
Reply from the business:
Feb 24, 2024Thank you for the review Martin, we are glad to help and were able to make the repairs a bit cheaper for you.
They got my car in quickly and found the problem without charging me a crazy amount. I will definitely be back.
My fave shop. Solid work, fair prices. Try them!
They were very fast and did what I wanted done in a short time. Very satisfied
Reply from the business:
Oct 24, 2023Thank you so much for the kind review Jan :) We truly appreciate it.
I can't even count how many of my cars these guys have taken care of throughout the years. Their service is amazing. I trust them 100% and love the friendly atmosphere in this place. And then there is Ruxin, who keeps me company while waiting for the oil change.
Reply from the business:
Oct 24, 2023Awww thank you for the review Chris :) we absolutely love having you as a customer (Ruxin too ;)