
Reliable Truck & Auto
Auto body shop in Hustisford, Wisconsin
0
0 Reviews
Great service from these guys! Dustin arrived very promptly and was very professional. My daughter was locked out of her car. He very gently and efficiently was able to gain access to her vehicle and she was on her way. Would definitely recommend these guys again!
Reply from the business:
Aug 24, 2023Thanks Eric!
My wife's car died on HWY60 coming home from her job. When Steven from Reliable showed up, I was still down the road (coming from my work) so he kept his tow truck and lights flashing so my wife would be safe. After we found out the battery wouldn't hold a charge from my jumper pack, he offered to tow the car back to our place not far from there in which he did safely and effectively. He was nice and professional, and his main concern was our safety.
Reply from the business:
Aug 24, 2023Thanks Justin, thanks for letting us take care of you and keep you safe!
Terrible customer service. Tried to used them through AAA and they literally hung up on me because I was unsure of some of the questions they were asking. Their patience was awful. I will never use them. The response below is sad. Take ownership for YOUR terrible customer service. AAA was not the problem, your poor attitude and unkind staff at were.
Reply from the business:
May 24, 2023Unfortunately, your issue is with AAA and the information you provided to them and not with our company directly.
Very helpful people. Showed up on time and took good care of us on a Sunday morning. Friendly too
Reply from the business:
May 24, 2023Thank you Mike! It was a pleasure serving you!
Was able to get my plow truck unstuck after I slid into the ditch
Reply from the business:
Aug 24, 2023Thanks Dan!
It is Christmas Eve and I unfortunately found myself stranded with a flat tire. I used my membership through AAA to receive help, and this is who they sent me. Upon their arrival I was greeted by a less than friendly individual who clearly was not happy about the type of people he was going to be servicing. Through our entire interaction he was talking down to myself as well as my two passengers. I went on to explain to him that the lug was possibly stripped and we just needed help getting it loose so we could get my tire back on and make it home safely. He proceeded to tell me that he would only take the tire off, but wasn't going to hassle with putting it back on. We told him that was perfectly okay, we would take care of putting it back on. He concluded our interaction by saying "well you can figure it out cause I'm not taking that off". We tried to respond, telling him we had no issue putting g the tire on ourselves. To which he replied by jumping in his truck, slamming the door and taking off. I will NEVER give my business to these characters again. I have never been treated so unfairly and nasty by another human being. Spend your money with a company who will care for you as their customer, with no prejudices based off the way you look. So disgusting.
Reply from the business:
May 24, 2023The details you have narrated in your review unfortunately lack perspective. We value the safety of all people, you and your companions are no exception. Your insistance on reinstalling a wheel with compromised studs and lug nuts is dangerous and doing so would be a complete disregard for your safety as well as anyone else sharing the road with you. It is unfortunate that you have chosen to vilify our company to create such a false narrative.
My daughter locked her keys in her car at school. I contacted AAA and they assigned Reliable Truck and Auto to us. They were there in 30 minutes and not the quoted 59 minutes! And he had her door open within only a minute or two. The all around service was Fantastic!! Thank you!
Reply from the business:
Aug 24, 2023Thank you Karen for taking the time to leave us a review! We love being able to save the day!
BEWARE - CROOKS. Do not use in any situation.