Car-X Tire & Auto
Auto body shop in Hudson, Wisconsin
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excellent atention
Reply from the business:
May 24, 2023Carmen Elizabeth Maldonado Camacho, we appreciate this 5 star review! Thank you for choosing us at Car-X Tire & Auto for your automotive needs.
Car-X was the only place that would take an alignment appointment after 4:00, so kudos to them for that. When I took it in the first time, the tech that worked on it had never done an alignment like this. He had issues. He had the screen all green at one point, tried to get it better, made it all orange. He finally got someone to help him. That guy changed to a different screen, said it was good. When I left, it still pulled to the left, and had developed a shake at 55+. I made an appointment to bring it back in. I told them this at check in. I asked for a different technician to align it this time, and was told it would be someone else. The same guy as the first time brought me my keys. The shake that appeared last time seems to be gone. It still pulls to the left. Car-X didn't identify anything that needs to be replaced or is interfering with the alignment. They are also 0 and 2 for aligning it. I guess I need to take it to a real shop to get it aligned or figure out what is preventing the alignment.
Reply from the business:
May 24, 2023Please contact Customer Service at 1-800-359-2359. Thank you.
Twice in one week, I took tires in off 2 different vehicles. Both were flat, both were unable to be plugged (both had holes on the side). Tried to sell me new tires, which they didn't have. (Not unusual vehicles) Sooo, a tire place that couldn't fix my flat or sell me a new tire on the spot. First one they still charged me $34. Second one he told me it would be $19 if fixable. But was no charge.
Reply from the business:
May 24, 2023Please contact Customer Service at 1-800-359-2359. Thank you