Went here for a normal oil change earlier today, my appointment was at 5:30pm and the lady on the phone was totally fine with scheduling me for that time but when I got there the person at the front was kind of rude telling me they typically don’t have people come in after 5:30 but because I was already on the schedule they will let me in this time. When I came back to pick up my car my whole car smelt like weed so much so that I drove home with my windows down and spent time wiping my car down when I got home. Weather they were in my car or not when smoking it, none the less it smells like they were in my car smoking it. IT’S THAT BAD!!! I have a 6 month old that is with me in my car almost everyday so I will not be back.
Reply from the business:
Apr 24, 2024“Thank you for your valuable feedback, MacKenzie.. We’re sorry to hear you weren’t 100% satisfied with your visit to the shop. Please contact Customer Service at 1-800-359-2359 for any further assistance. Thank you.”