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Central Automotive

Auto body shop in Houlton, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Royal Auto LLC

Oct 23, 2023

StarStarStarStarStar

Jason and Jack are amazing!! One of the best service ever I highly recommend .

Reply from the business:

Nov 23, 2023

Our guys in the front are the best in the business! We can't thank you enough for your support.

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Sandy Riegel

Oct 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I brought in 2 headlight bulbs to be installed. They said it was $155 an hour for the labor. They came stating that one bulb didn't fit and it would be $400. Then they said I would need new wiring and a new harness, and that's $850. Stay clear of this place. Unless you like getting ripped off.from. I went to another shop. They told me what bulb to get. They installed it without having to change out the wiring and harness. Simple fix.

Reply from the business:

Oct 23, 2023

Sandy, we are sorry you left unhappy. Although we are happy to install customer supplied parts, often we are left in a difficult position when the wrong parts are brought in or the part doesn't fix the issue. There can be multiple reasons why something is not working. In this case, not only were we supplied with the incorrect part, your Acura requires HID(High Intensity Discharge) bulbs, the ballast and ignitor were also not working. Even had the correct part been supplied by you, the problem would not have been fixed. We had sincerely hoped to work with you on your issue, however attempts to contact you have failed. We truly hope you have found someone who can fix your problem.

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Tim Murphy

Sep 23, 2023

StarStarStarStarStar

Fast service, great prices and the guys are awesome. Highly recommended!

Reply from the business:

Sep 23, 2023

Thank you, Tim! We appreciate your business. We couldn't do it without you.

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MOTWUFB

Sep 23, 2023

StarStarStarStarStar

Was recommended this place by a friend. I just needed a check up on my car and was quoted $60 when I called and asked but after the check they kindly didn’t charge me.

Reply from the business:

Oct 23, 2023

You're happy, We're happy!

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JR Rousseve

Sep 23, 2023

StarStarStarStarStar

Fast

Reply from the business:

Sep 23, 2023

Thank you, JR! We do our best.

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Harrison Ressler

Sep 23, 2023

StarStarStarStarStar

This is a really good shop. The mechanics have been honest, and reasonably priced. While other mechanics have a 2 week plus wait time to fix a car. These guys are always able to do it the same day, or the next day. Jake has made me a lifetime customer.

Reply from the business:

Sep 23, 2023

Thank you Harrison, We know how important a vehicle is and strive to get every customer back on the road as quickly as possible. We like Jake too!!

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Clint McFrosty

Aug 23, 2023

StarStarStarStarStar

Always honest. Always fair. Will continue to give buisness even though we moved out of the area.

Reply from the business:

Sep 23, 2023

Thank you Clint, We appreciate the opportunity to take care of your vehicles.

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Anthony Lukas

Aug 23, 2023

StarStarStarStarStar

Big shoutout to Autumn, Dave, Jake and Jason up at Central Automotive. Truly some of the best customer service I’ve ever received. Polite, accommodating and fast service are just a few ways to describe the service I’ve received at this auto shop. Truly lucky to have them in my neck of the woods, but even if they weren’t, I’d still go to this shop. Thanks for keeping my cars in top shape and me safe on the road throughout the years everyone! Have a great day!

Reply from the business:

Sep 23, 2023

Thank you Anthony! We are fortunate to have wonderful customers like you.

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Dan Conley

Jul 23, 2023

StarStarStarStarStar

Honest place. Good work.

Reply from the business:

Sep 23, 2023

Thanks for choosing us, Dan. You're truly appreciated.

Google
Chris Tollefson

Jul 23, 2023

StarStarStarStarStar

Excellent service . Very pleasant experience

Reply from the business:

Sep 23, 2023

Thank you Chris, We truly appreciate your support.

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