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Caliber Collision

Auto body shop in Hartland, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Becky Sweet

May 24, 2023

StarStarStarStarStar

They were great to work with and got my car done fast while keeping me updated on the process. Highly recommend!

Reply from the business:

May 24, 2023

Hi Becky, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!

Google
Bill Belson

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Hi Bill. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!

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Carnicia Griffin

May 24, 2023

StarStarStarStarStar

If I could give 10 star I would Ryan and team was amazing. I was blown away when I had a issue with the tow company was delayed and the call me wondering were the car was.

Reply from the business:

May 24, 2023

Carnicia, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

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Jay C

May 24, 2023

StarStarStarStarStar

Body & Trim work on my relatively new mini-van. Quality work. They were able to clearly answer all the questions I had. Work was completed in a timely fashion.

Reply from the business:

May 24, 2023

Jay, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

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Nicole Van Auken

May 24, 2023

StarStarStarStarStar

Highly recommend. Ryan was great to work with! I was kept informed the whole time and repairs were done quickly.

Reply from the business:

May 24, 2023

Nicole, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

Google
David Hoffmann

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Hi David Hoffmann. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.

Google
Teri T

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Reply from the business:

May 24, 2023

Hi Teri T, thank you for reaching out to Caliber Collision. We’re sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with the name the vehicle is under or RO number, a good contact number and the involved center's address and city so that we can address your concerns?

Google
Andy Chau

May 24, 2023

StarStarStarStarStar

Excellent job ,5 stars service.Thank you!.

Reply from the business:

May 24, 2023

Andy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

Google
Jannine Dobson

May 24, 2023

StarStarStarStarStar

Severe damage to vehicle from hitting a deer on highway… looks great! Great to work with and on a big job!

Reply from the business:

May 24, 2023

Jannine, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

Google
Mary Compton

May 24, 2023

StarStarStarStarStar

I would like to recognize Ryan for his exceptional professional service that I received from him from the time I first contacted him, throughout the repair process, and even after I picked up my car at the Delafield WI Caliber Collision! This was the first time I was involved in a claim/auto body repair, and he immediately put me at ease by taking the time to explain the entire process to me, answer my questions, collaborate with the rental car company for me, and provide me with continuous updates so I knew what to expect. His knowledge, experience, friendly/approachable customer service style, and excellent communications turned what could have been an unpleasant experience into an amazing experience. He even responded quickly to answer my questions a while after I picked up my car. I am extremely pleased with the quality of the repair on my car and the amazing client experience I had from the entire Caliber team! The automated text alerts were a welcomed added bonus too. My car looks brand new on the inside and out! Consider me to be an incredibly happy customer! I hope I never have another situation that requires a repair again, but if I do, I’m definitely coming back. You can count on me to highly recommend Caliber Collision to all of my family and friends!

Reply from the business:

May 24, 2023

Hi Mary. Thank you for reaching out to Caliber Collision. We are happy to hear about your recent experience at this location. We will be sure to share your kudos with our team!

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