The Neighborhood Mechanic LLC

Auto body shop in Hartford, Wisconsin

5
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38 Reviews and Ratings
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David Handel

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 26, 2024

Thank you so much for taking the time to leave us a great review Dave! It was a pleasure to work with you on your Subaru's Brakes. It's going to stop well now!

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MrBOSSman4283

Apr 24, 2024

StarStarStarStarStar

Fantastic customer service with fair pricing!

Reply from the business:

Apr 24, 2024

Thank you for taking time to leave us a great review, We appreciate it! :)

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Dan Buntrock

Apr 24, 2024

StarStarStarStarStar

Another top notch experience with the Neighborhood Mechanic!!!

Reply from the business:

Apr 24, 2024

Its always a pleasure to work with you guys! Thank you for taking the time to leave us a review!

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Baylee Borges

Apr 24, 2024

StarStarStarStarStar

If you’re looking for a mechanic, he is the guy you want taking care of your vehicle! What an honest, intelligent person he is who truly cares about his customers and community. He explains your situation so well for you to understand. My husband & I will be getting all our car services done here from now on. We’ve recommended him to many!

Reply from the business:

Apr 24, 2024

Thank you for the kind words Baylee, it means a lot! We appreciate you guys!

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Andrea Schultz

Apr 24, 2024

StarStarStarStarStar

My first experience with Brien was so comfortable, honest, and refreshing. I did not have an appointment but he made instant time for me and didn’t seem put out by being interrupted. He gave me a ride home, and then looked my vehicle over without any promise of my business, and gave me an in-depth report, with photos - much more specific and accurate than the estimate I was given by my dealer’s service department. He leisurely went through the report, and prioritized what I actually needed done right now for safety. It was also important to him that the work I get be done in the right order so I didn’t get dinged for multiple alignments. In a busy holiday week, he then fit me in and had my car repaired within a day. A few months later, when a random part of the exhaust rusted out, he did his best to only replace what was necessary, and thoroughly explained exactly what broke. Again, his service was pleasant, fast, and as economical as possible. He again did a thorough review of the car and progress of previous items I had put off to make sure nothing had progressed to a dangerous point. Fast forward a few more months, and a mystery noise turned out to be something that could be fixed in conjunction with a few of those "put off" items. Brien fit me in quickly, and again advised me on the best time frame for addressing the remaining items needing fixing, as well as which one was purely cosmetic. I couldn't be happier with the relationship I have developed with Brien. He truly reminds me of the "neighborhood mechanic" I saw my parents frequent when I was a kid. An added bonus -- Brien is a community contributor, always posting opportunities when his customers can help him donate to a cause.

Reply from the business:

Apr 24, 2024

Andrea, Its truly a blessing to work with you. We appreciate you taking the time to leave such a well written review about your experiences, It truly warms my heart. I'm glad we can be your "Neighborhood Mechanic" when you need us :)

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Joseph Pfotenhauer

Apr 24, 2024

StarStarStarStarStar

Great experience with Neighborhood Mechanic. I trust Brien to tell me what my vehicle needs and not push any unnecessary maintainance or repairs and to do youany work correctly and in a timely manner. It's nice to be able to trust someone and have confidence in the work they do. Will be using Brien for my car care needs exclusively and indefinitely.

Reply from the business:

Apr 24, 2024

Hey Joe! Thank you for taking the time to leave us such a great review! Its always a pleasure to work with you on your Honda!

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Krisi Button

Apr 24, 2024

StarStarStarStarStar

Absolutely love the friendly and helpful service! Have used Neighborhood Mechanic for routine maintenance, big repairs, and a new tire after running over a screw). I leave feeling my car is safe and they have inspected everything! Also great I can pop by with a question and know they’ll answer with a smile.

Reply from the business:

Apr 24, 2024

Hi Krisi! We appreciate you taking the time to leave us a great review. Sharing your experiences like this absolutely helps others make an informed decision. We appreciate you having trust in us to service your Honda! :)

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Alexandra Goodman

Apr 24, 2024

StarStarStarStarStar

Excellent work & fantastic communication! We are repeat customers and we couldn’t be happier! I love that we have been able to switch to The Neighborhood Mechanic after years of wasting time and money at dealerships!

Reply from the business:

Apr 26, 2024

:) Thank you so much for the review! I'm glad your experiences have been great enough to share with others, it means a lot to us. Its always great to work with you guys on your vehicles.

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Melissa Rothstein

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Hi Melissa, Thank you for leaving us a great review! We appreciate it! :)

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ben black

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Thank you for the review Ben! We appreciate you :)