
Reliable Truck & Auto
Auto body shop in Hartford, Wisconsin
0
0 Reviews
If you need a tow, this is the place to go. I live in Hartford and my car died just outside of Hartford. I had a appointment for service on my car in Hartland where I work. They drove me home and did all of the legwork to get my car to Hartland Service. Incredible customer service!!!
Reply from the business:
Aug 24, 2023Thank you for the great feedback! We're here if you need help again down the road!
Got stuck in a ditch close to my house. Called Reliable Truck and Auto. They came out fast and helped me get up the hill to my house. Fantastic service!!
Reply from the business:
Aug 24, 2023Thanks Jeff! We're always happy to help!
Best service ever!!
Reply from the business:
Aug 24, 2023Thank you Ana!
Best guys around. They truly are reliable. I was an hour out and they set my mind at ease.
Reply from the business:
Aug 24, 2023Thanks Sam! We appreciate your awesome feedback!
Great service everytime I've had to get a tow.
Reply from the business:
Aug 24, 2023Thanks Eric! We will always be here if you need us!
Excellent customer service!! I woke up to a flat tire. Called Reliable and was given an ETA. Tech arrived, removed the flat, put air in my spare and put that on in less than 10 min. He showed me the nail and thought the tire could be repaired. I was going to take to their shop but he offered to take for me and said I could expect a call with an update. Less than an hour later, he was back with my patched tire and explained how he fixed it with the newest double sided plugs and switched the tires again. He went out of his way to help me. Because of his great customer service, I wanted them to get my business for the patch or new tire. Then to save me a trip and bring my tire back was above and beyond my expectations. He said I happened to call when they weren't swamped, so I was lucky. With this kind of service, I will call them for my next set of tires!!
Reply from the business:
Aug 24, 2023Thank you Trisha we appreciate your fantastic review! We're here if you need us!
Called this place at roughly 4am for a tow, and was told it could be picked up immediately and dropped off where I needed, or if it could wait until later on that that day, or the following day, it would be cheaper. I was pleased that I could do a cheaper tow just for waiting, not to mention they were easy to get in touch with, via text or call. For the distance it needed to be towed, I was pretty surprised the cost was lower than I expected, considering another place I contacted quoted me nearly $200 more. Would contact again!
Reply from the business:
Aug 24, 2023Thanks Shaun, we understand the value in options. Thanks for trusting us to take care of you and your vehicle!
I had my minivan towed twice in one day and they were very nice to work with! The first tow took a while but there was flooding on the roads so it was understandable. The dispatch worker is super friendly and professional. We have used their service a few times through AAA. Every time the driver is friendly and efficient. My vehicle ended up being too expensive to fix so I needed to just scrap it, so they even offered to buy it from me for a fair price. It saved me such a hassle! I'm very satisfied with their services. Highly recommend!
Reply from the business:
Aug 24, 2023Never fun to have to have a vehicle towed, but twice in one day? Eeek! We're glad we were able to help!
If you need a tow, these are the guys you should call. Steve and Keith were friendly when I talked to them on the phone. Keith went above and beyond to make the tow problem free. I waited around all day for Finish Line towing out of Madison, who called and confirmed they would be picking up my vehicle but couldn't get there until 2PM. Long story short, Finish Line failed to deliver but these guys followed through. Keith was friendly, knew what he was doing, professional and had a good sense of humor. He had a 190 mile tow and did it with a smile on his face. He even offered to drop my van right in my buddies shop and use extra caution not to scuff the floor. I wish everyone had this kind of customer service. Keep up the great work, Keith is an asset to your company. Thank you again for your help!
Reply from the business:
Aug 24, 2023Thanks Nate, we appreciate you taking the time to give such a detailed review!
My tire blew on 33 and I was in a pretty dangerous spot to get it changed myself. Reliable auto came out and took care of me quickly and professionally. Turns out I would have needed them anyway as my spare had no air in it. The charges were reasonable and what I expected, the service was better than expected. Would highly recommend 👍
Reply from the business:
Aug 24, 2023Thanks Frank for taking the time to give us that awesome feedback!