Caliber Collision
Auto body shop in Greendale, Wisconsin
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Great Customer Service... Great Results!
Reply from the business:
Feb 23, 2024We are glad you noticed, Jeffrey! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Caliber collision in Franklin did an awesome job on the repair done to my truck. I would highly recommend them.
Reply from the business:
Feb 23, 2024We are glad you noticed, Randy! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Quick ,Clean and Correct repairs.... Communications and timely service
Reply from the business:
Feb 23, 2024We are glad you noticed, Jamie! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Dave was absolutely fantastic with handling the repair to my vehicle. I will be going back if I ever have another accident. 10/10 would recommend
Reply from the business:
Feb 23, 2024We know having an accident is stressful and inconvenient, so we strive to make the repair process as easy to navigate as possible. Thanks for sharing your experience Harry.
My husband has been unsuccessful in getting his vehicle repaired correctly and completely, as detailed in the written estimate he was given last fall. It is now February and if it hadn't been for intervention from our insurance carrier, USAA, there would be no action toward resolving our incomplete repair. The current manager at this Franklin location, Dave, has been extremely unprofessional and failed mightily in attempting to reach an amicable resolution. Under no circumstance should a manager engage in a shouting match with a customer and neglect opportunities to deescalate a negative situation. We've had a great experience here previously, while this location was under different management, but unfortunately we will be taking our business elsewhere.
Reply from the business:
Feb 23, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
I'm so pleased to have chosen Caliber Collision when I needed my car fixed after I collided with a cement structure inside of parking garage. They were so nice, and I absolutely felt no embarrassment at all. They were also great with communication during the process, and very quick with questions I had. I've already referred my mom to them for some work that she needs done, and I would recommend them to anybody who needed it!
Reply from the business:
Feb 23, 2024We are so grateful to have had the opportunity to work with you, Laura! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Excellent customer service!
outstanding workmanship and excellent communication throughout
Reply from the business:
Jan 23, 2024We are glad you noticed, Peter! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Reply from the business:
May 23, 2023Hi Brian Witt. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.