
Auto Aces of Green Bay
Auto body shop in Green Bay, Wisconsin
0
0 Reviews
Brought my car to them to have a front end knocking noise diagnosed. After keeping my car for almost 3 hours, even woth an appointment. They called me with their diagnosis. So I ordered the parts which was lower control arm bushings and swaybar links and was told to get an alignment after switching them out. Well when I went to go change them out on the driver's side we noticed the ball joint boot was ripped so now I needed to get the whole lower control arm and they never even mentioned that to me. After spending close to 700 on parts, the inspection, and an alignment it didn't even take care of the issues. I ended up taking my car to Auto Select and had them look it. Auto Aces misdiagnosed my car issues and missed stuff. I literally spent more money then I needed, because should I had known about the ball joint in the first place I would have just order the control arms that came with the bushings, but since my tires were already off and things were already being taken apart. I just went to O'Reilly to the control arms. I do not recommend Auto Aces!
Reply from the business:
May 23, 2024Ultimately, if we missed something on our inspection and would have repaired the vehicle in our shop, the missed component would have been replaced at no additional cost. The noise problem would have been resolved. Auto Aces stands by their estimates and inspections.
You bring your vehicle here with a problem and they fix everything but the problem!!! Then when you bring it back they want to charge you “MORE” for their mistake. Very unprofessional!!! We’ll never be back!!! Now I’m back at square one! I’m a single mom, struggling day to day and they screwed
Reply from the business:
May 9, 2024The purpose of a online review is to give a fair and accurate description of service provided. Your review does not meet this criteria in anyway. Wish you the best as always
Took my truck in for an exhaust repair and i did not get repaired done. They were looking to charge over 500 bucks so i decided not to repair it. As i picked up my truck and started drivinf i noticed they never closed my hood!! Lucky i noticed it and shut it. This could of been bad due to it was windy and i was on my way to get onto the highway!! Never going here again!!
Reply from the business:
May 9, 2024Sorry for your inconvenience in the exhaust repair.
Reply from the business:
Apr 23, 2024Thank you for your 5-star rating Anthony!
They got my truck in the next day
Reply from the business:
Apr 23, 2024Thank you for your 5-star review Paula! We appreciate the opportunity to help you.
Fantastic place Always super fast very honest friendly and reliable Jeremy is always please t and helpful never ever any issues here!!!
Reply from the business:
Apr 23, 2024Thank you for your 5-star review Mary. We appreciate the opportunity to help you.
Very good experience here, they work fast(i had both of my appointments completed within the day) and do quality work. The people have also been very pleasent. The last shop I went to was very expensive for what little they did, which had to be corrected, but I can say that here it is very worthwhile! Will be going here for any future work 👍👍👍
Reply from the business:
Apr 23, 2024Thank you for your 5-star review. We appreciate the opportunity to help you.
Good people performing good quality honest work at a fair price! I’m grateful for their quality service!😊
Reply from the business:
Feb 23, 2024Thank you for your 5-star review Jeanne. We appreciate the opportunity to help you.
These guys are the absolute best. They go way above and beyond the call of duty! Brian, thanks so much for the amazing things you did for me and my beloved ‘02 Grand Am today!
Reply from the business:
Feb 23, 2024Thank you for your 5-star review! We appreciate the opportunity to help you.