Vi Auto Repair Inc.
Auto body shop in Grafton, Wisconsin
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Terrible service, I took a vehicle for a routine checkup and they returned it with mechanical failures, I called to make the claim and they asked me to take it back, I took it three times and they never did anything to it! I had to take it to another garage so they could look for it and repair the damage they caused and they didn't want to respond. I do not recommend it.
Highly recommend as the customer service is top notch. I went to get my emission test done and ended up running into a few obstacles that led me to get there 5 minutes before closing. When I arrived, I was told that emission testing was done from 10-noon every day, but Victor (owner) ended up making time and helping me with the emission test anyway. I also was in a part of the parking lot that was super close to another car, so he jumped in and helped me without hesitation. Just all around great service and I truly appreciate the care Victor gave. Thank you!
Got me in for an emissions test at 12:45, me not realizing they only do them from 10-12. In and out in under 5 minutes. Thank you so much!