Advanced Auto Clinic Delavan
Auto body shop in Genoa City, Wisconsin
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I'm new to the area and needed to find a new place to take my car for service. I was greeted with a friendly smile and called by name as they took in my car for an oil change. Their waiting room was comfortable and sunny. They treated me like a friend instead of someone new who just walked in. Definitely would recommend them for great service.
Reply from the business:
Mar 24, 2024Rosemarie, welcome to the area! And thank you for the 5 star rating! We're thrilled to hear about your positive experience at our shop. Providing friendly and personalized service is at the core of what we do. It's wonderful to know that you felt welcomed and comfortable during your visit, and we're delighted that you would recommend us. Whether you need an oil change, maintenance, or any other service, we're here to help. Thank you for choosing us, and we look forward to serving you again in the future! - Tony and the Advanced Auto Clinic team
Fantastic job, guys! My 2001 Ford Mustang was right at home amongst the professionals at Advanced Auto Clinic on Hwy 50. I had my vehicle serviced for an oil change, rear differential seal, and full real brake service. All three of said services are in wonderful order. Thank you again for the fantastic job!
Reply from the business:
Mar 24, 2024Maclain, thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with us at our Hwy 50 location and that your 2001 Ford Mustang felt at home amongst our professionals. It's great to hear that the oil change, rear differential seal, and full rear brake service were all completed to your satisfaction. Providing professional service is our priority, and we're glad we could meet your expectations. If you have any other automotive needs in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! - Tony and the Advanced Auto Clinic team
Recently purchased a 2008 Toyota Rav4 that I wanted looked at. Rob, Brandon, and staff did an amazing job of taking care of my vehicle. I did need some repairs which was expected. I was communicated with, a usable evaluation of my specific car and what to look to do in the future was provided to me. The facility is new, really nice, and convenient. Most of all, and most importantly, I feel safe driving this older vehicle. Highly recommend and will be a returning customer. Super accommodating. .
Reply from the business:
Mar 24, 2024Mary, thank you for your 5-star review and for trusting us with your 2008 Toyota Rav4! Rob, Brandon, and our team at our new HWY 50 location are delighted to hear about your positive experience. Ensuring your vehicle's safety and providing thorough communication are our top priorities, so we're glad you felt informed about the necessary repairs and future maintenance needs. We're thrilled to hear that you feel safe driving your older vehicle after our service. Our new, convenient facility is designed with our customers' comfort in mind, and we're glad you found it to your liking. We appreciate your recommendation and look forward to serving you again in the future! - Tony and the Advanced Auto Clinic team
Needed short notice work on my 2009 Honda fit. Staff was super friendly very thorough and kept me in the loop the entire time. Also really appreciate the after hours lockbox pickup and great they left in my car made my day! Thanks again!
Reply from the business:
Mar 24, 2024Lukas, thank you for your 5-star review and for choosing us for your 2009 Honda Fit! We're thrilled to hear that our staff provided you with super-friendly and thorough service, keeping you informed every step of the way. Our after-hours lockbox pickup is designed to provide convenience, and we're glad it made your day. It's always our goal to go above and beyond for our customers. We appreciate your kind words and look forward to serving you again in the future! - Tony and the Advanced Auto Clinic team
I have taken my car here several times and they are fantastic! Their customer service is the best I've ever seen, even better than some retail stores. Brandon went out of his way to make sure I had a loaner car. Brandon made a follow up call to me this morning to ask how my car was running and to make sure everything was running well! Do not hesitate to take your car to their facility on Ann St. or their new, beautiful facility on Hwy 50 in Delavan.
Reply from the business:
Mar 24, 2024LuAnn, thank you for your 5-star review and for your continued trust in us! We're thrilled to hear that you've had fantastic experiences with our team. Providing exceptional customer service is a top priority for us, and we're glad that Brandon could go above and beyond to ensure your satisfaction, from arranging a loaner car to following up on your car's performance. We appreciate your loyalty and confidence in our services, and we're proud to have served you at both our Ann St. and new HWY 50 locations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to continuing to provide you with great service! - Tony and the Advanced Auto Clinic team