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TenPin Motors

Auto body shop in Fort Atkinson, Wisconsin

4.5
StarStarStarStarHalf Star
25 Reviews and Ratings
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Troy Fullerton

Apr 24, 2024

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Did a tie rod end and an alignment going straight down the road everything seems to be good

Reply from the business:

Apr 24, 2024

Thank you for your positive feedback, Troy! We are happy to hear that your experience at TenPin Motors was a success. Our team takes great pride in providing quality service and we're glad we could assist with your tie rod end and alignment. We appreciate your support and look forward to serving you in the future. Please let us know if there is anything we can do for you!

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Don Witkins

Apr 24, 2024

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Great owners, great work, very pleased, trusted with families vehicles repaired with them

Reply from the business:

Apr 24, 2024

Thank you so much for taking the time to leave such a positive review, Don! We are thrilled to hear that you had a great experience with TenPin Motors and that you trust us with your family's vehicles. Our team takes a lot of pride in our work and it means a lot to us when our customers are satisfied. Thank you for choosing us and we look forward to seeing you again in the future!

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A S

Mar 24, 2024

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I’m not sure how they allow Angela to be at the front desk. She has no concept of what customer service is. Horrible attitude and no accountability. She said it’s not a family business which is a lie. They said a part would be in for me which was a lie. But it’s all my fault for their poor communication to a new customer. I will be going elsewhere. Think before supporting, better people and better work other businesses.

Reply from the business:

Mar 24, 2024

Thank you for taking the time to leave us a review. Our team takes pride in delivering fantastic customer service, however, we recognize that some repair facilities may suit customers' needs better than others. We wish you the best in tackling all your vehicle's service needs.

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Karen Ulrich

Mar 24, 2024

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Stopped in today because my car was making a strange sound. Everyone was extremely helpful and knowledgeable. Chuck took the time to take my car for a drive to get an idea of what may be wrong. Chuck's wife was very helpful in locating our warranty and getting us the service we needed. Loved the small town atmosphere and friendly service. Being greeted by Tank the puppy was an added bonus! We will definitely be going back!

Reply from the business:

Mar 24, 2024

Thank you so much for the wonderful review, Karen! We are thrilled to hear that you had a positive experience at TenPin Motors. Our team takes pride in providing friendly and knowledgeable service to our customers. We are delighted that Chuck and his wife were able to assist you with your car troubles and that Tank, our lovable puppy, was able to brighten your visit. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing TenPin Motors!

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Alex Rummery

Feb 24, 2024

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I had bought brake pads and asked if they could install them. They told me no because they couldn't give warranty. So I asked them if they could take the tires off and put them back on. They said yes. Well that quote was almost $400 just to take the tires off and put them back on. I call Christian brothers, and they did the work for me.

Reply from the business:

Feb 24, 2024

Hi Alex, we appreciate you reaching out and apologize that you had this negative interaction. Unfortunately, this review may have been intended for another business, as that is not in line with our shop’s pricing. However, we do strive to only use quality parts that we provide and can stand behind so that we can deliver top-notch services to our customers. We are glad to hear that your car troubles have been resolved and wish you safe travels.

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Casondra Davis

Jan 24, 2024

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Highly Recommend! Friendly, Experienced and Knowledgeable. They have a Shop Dog as well! Huge plus for Dog lovers while you wait!

Reply from the business:

Jan 24, 2024

Casondra, thank you for your kind words and thank you for choosing us! Please come back for any of your future automotive needs, as we're always happy to help and our shop dog is always happy to get pets!

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lisa kutz

Jan 24, 2024

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Very helpful and explained what they fixed and why. Definitely will have them work on my vehicles again. Thank you for your hard work!

Reply from the business:

Jan 24, 2024

Happy to hear that, Lisa! We will relay the kind words to our team. We thank you for the wonderful feedback on our thorough services and we look forward to next time!

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Gary Held

Jan 24, 2024

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The group at TenPin Motors has done phenomenal work on my vehicles. I enjoy the banter and the quality of work. No hesitations to send anyone here.

Reply from the business:

Jan 24, 2024

Gary, we sincerely appreciate your kind words! Thank you for taking the time to leave us a great review! We are truly dedicated to our customers and our community - and are always more than happy to help you with your automotive services. Drive safe!

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Sara Ariss

Jan 24, 2024

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🌟⚙️ Tenpin Motors - Where Grandma Cars Get a Second Wind! ⚙️🌟 My teenager got his hands on a "Grandma car" – you know, the kind that's been to church, the grocery store, and maybe a thrilling round of bingo. 🚗💨 And of course, he thought it could handle some serious "mudding" action. 🤦‍♂️ Enter Tenpin Motors – our saviors in the world of vehicular teenage escapades! 🦸‍♂️ After some control arm and strut shenanigans, we entrusted our beloved relic to these auto gurus. First thing next morning, they summoned us for a vehicular intervention. 🚑 Safety first, they said, then the car talk began. Their findings, recommendations, and future forecasts were delivered with more clarity than a GPS on a straight road. The quoted amount for the fix? Competitive enough to make a race car blush. Green light given, parts ordered pronto, and by the same afternoon – BAM! Grandma's chariot was back in action. 🏎️💨 Communication? Flawless. Payment? Fast and convenient. Grandma car issues since then? Zip, zero, zilch. 🙌 We're now convinced they have a magic wrench or something. Tenpin Motors, you've won us over with your speedy skills, friendly vibes, and a sense of humor that could rival a stand-up show. We're not just recommending you; we're giving you a standing ovation! 👏🌟🚗

Reply from the business:

Jan 24, 2024

Hi, Sara! Our team is beyond thrilled that you chose TenPin Motors to take care of your teenager's "Grandma Car" and that we were able to get it back on the road safely after its "mudding" action! We appreciate you for being such an awesome customer and for your incredibly kind words. Feel free to always stop by our shop anytime you need our help or a little bit of humor!

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Ben

Nov 24, 2023

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I had a pre-purchase inspection completed by Chuck and his son and I was extremely happy with everything. I normally do not bring any of my vehicles to shops due to shady mechanics and services writers, but I would feel comfortable with the team here working on my vehicles. Chuck even performed a Combustion Leak test per my request! Super friendly shop!!!!

Reply from the business:

Nov 24, 2023

Hi Ben! Our team is glad to hear that you were happy with your pre-purchase inspection and combustion leak test! We understand how frustrating it can be to find a reliable auto shop, so it has made our day to know that we gained your trust with our honest staff and efficient services! We hope to see you again for your future automotive needs.

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