Not comfortable with the level of expertise and knowledge. I also felt a little intimidated by an associate's attitude during checkout. The ridiculous increase in price was shocking. As a retired person, it makes me wonder if I can afford coming back for an oil change. Shame on Holiday for not catering better to retired folks for offering more sensible discounts. WE DESERVE IT!

I purchased a certified used vehicle from Holiday Ford Fond du Lac and needed a repair on a leaking oil cooler and passenger seat heating element. Parts were ordered and I came in for service. Staff were courteous, professional, made the needed repairs, provided a loaner vehicle for the day, and bumber to bumber warranty covered all charges. A great experience!

We bought a 3 year old vehicle with Holiday this past summer. With the purchase can the "VIP" treatment. We were told that was 2 free oil changes, tire rotations, wash and vacuums. The first time we went, the vehicle came out dirty even though it was wet. No one vacuumed so we went back in to repot that. The service counter said it had been vacuumed but the vacuum wasn't working well. We came in for the second "VIP" treatment and, again, the vehicle was only wet, not washed and no one even touched the vacuum. When I went back in I was assured it was done so I went to see the manager of service. When I explained what happened, I asked him if out oil filter and lug nuts were tightened as, to me, this was a clear sign of laziness. Will never go back or recommend Holiday.

The young man we worked with was Ryan. He was extremely courteous to work with. It did take a few months to get my vehicle back but that's only because the parts were back ordered. Plus I told Ryan right off the bat that I had another vehicle to drive so time wasn't as crucial. My car runs great. I really trust Holiday a great deal. I drive a long way to have them service my car. it's worth the drive!! I purchased my last two new vehicles from them, those were also really good experiences

Had an appointment . Got my free oil change and free tire rotation on my 2024 Silverado RST . Guy behind counter was pleasant and nice to deal with . They pulled truck in right a way . When done with those 2 things they ran truck through their car wash for me too . All in one hour . I highly recommend them for your quick lube needs .

I have been coming to this shop since 2018. I put on close to 20k miles a year on my car so they see me often for regular maintenance and repairs. I couldn’t be more pleased with the service I receive. The staff are friendly and polite. They are knowledgeable and walk you through every step of the way. The shop is extremely clean. I feel like I’m getting diamond status service but with budget friendly pricing. The lounge area is clean, comfortable and stocked with some refreshments and snacks. I have used their shuttle service twice to get home while they kept my car for the day, and the drivers are courteous and friendly. Also offered me a small bag breakfast of a donut, orange juice and banana. At times when they needed to keep my car for a few days I’ve been offered a free loaner to use. Which relieves a huge burden of cost and stress for me. I wouldn’t think of taking my car anywhere else for service. I trust their work. They keep my car protected and clean. They even wash my car before giving it back. Always topping off my fluids each time no matter what I’m there for. They have gone above and beyond my expectations in every way! I will always recommend them. I’m sure I’ve forgotten to mention many of the outstanding things they have done for me, but you won’t be disappointed. Thank you for providing me with the best service!