Lindems Auto

Auto body shop in Elm Grove, Wisconsin

4.5
StarStarStarStarHalf Star
20 Reviews and Ratings
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Geoff Bruce

May 24, 2023

StarStarStarStarStar

Wonderful service. We noticed while out in Delafield over the 4th of July weekend that our car was having trouble picking up speed. The engine would rev and the RPMs would go way up, but acceleration was minimal. Eventually, we felt unsafe driving it on the freeway and pulled off. We had to call a tow, but no shops were open due to it being night time and of course it being the Saturday night of a long holiday weekend. Our towing company (shout out to Jay’s Towing as well), took the car to Lindem’s and left it out front. I was kind of worried about this since the shop wouldn’t be open again until Tuesday the 5th and they would likely have no idea why the car was sitting there. But fortunately, after two+ anxiety-riddled days, I called them that morning and they informed they already had an idea of what the issue was and would be able to take a look that day. By the end of the day, they had fixed the issue and called us in to pick it up. They did warn that the issue may have been more extensive, and suggested we come back the following week for a quick check. Upon going back the next week, they took a look, determined that the problem was indeed solved, and declined to even have us pay them for the follow-up visit. The two people we communicated with primarily were the owners, and both were not only efficient and fast with servicing our vehicle, but also kind and reassuring throughout the process. We highly recommend this shop.

Reply from the business:

May 24, 2023

Hey there Geoff! Thank you for the 5-Star rating and for sharing your experience with us. Supreme customer service and safety are two of our most important values. We're happy to have helped get you and your vehicle back on the road in a timely manner. Please let us know if we can help care for your automotive essentials in any way. Take care!

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Oleg Yusufov

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you, Oleg, for taking the time to share your 5-star experience at Lindems Auto! We look forward to working with you again!

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Howard Mason

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

As a customer and I'm also retired from the Army for fifteen years she treated me treated me with no respect

Reply from the business:

May 24, 2023

Howard, we are sad to see your review and that you felt disrespected in our shop. This was never intentional and we want to make every person who walks into our shop feels welcome. If you want to talk further about your specific experince, give us a call at the shop. We thank you for your service!

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Tara Fason

May 24, 2023

StarStarStarStarStar

Love them.. always honest and very informative.

Reply from the business:

May 24, 2023

Thank you for leaving our team a 5-star review! We look forward to working with you again and hope you have a great day!

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Constantin Ciocan

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

950$ for replace a bearing. 40$ grease for that bearing... How about that? It is a saying: you don't have to trust a Russian even when he tell you the truth! No more to say!

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Beth R Hall

May 24, 2023

StarStarStarStarStar

Love this place. I never have to address any issues because I trust them so much. They're always on base and I have never experienced a negative interaction with them.

Reply from the business:

May 24, 2023

Thank you for the review, Carolyn! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time!

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Geoff Davidian

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Our team appreciates the 5-star review, Geoff! We work hard to give all our customers a great experience and quality service. We are happy to hear we have earned your trust and look forward to seeing you next time!

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RP MR

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you, RP MR! Our team was happy to work with you and we hope to see you again in the future!

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Holly Parker

May 24, 2023

StarStarStarStarStar

Best and most reliable service! Ark (the owner) knows his stuff and will never take advantage of anyone, especially women! Just ask for his wife Anna if you have questions. Lindems is always honest and won't fix things just because. They tell you what you need, they do the work, and get you out the door. If I could give more than 5 stars I would.

Reply from the business:

May 24, 2023

Holly, thank you for your kind words and great rating of Lindems Auto! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future!

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Romie B

May 24, 2023

StarStarStarStarStar

These people are truly angels. I brought my car in upon the recommendation from 2 friends of mine for something I worried would cost me over $1,000.00 as estimated by some other mechanic. They fixed it for the very low price of $150 and washed and vacuumed my car on top of it! At the end they asked “are you happy?” and I really was, cause I felt so relieved to have my car back and without breaking the bank. I definitely recommend their services! благодарю вас, вы замечательные!

Reply from the business:

May 24, 2023

Thank you for this wonderful review! We're happy to hear that you had a great experience with our shop and we hope to have the pleasure of working with you again!