Very helpful, really friendly

Honest, reasonably priced, quality repair.

Use to be one of my favorite autoshops in town, however over the years it seems they have became greedy, as I have referred 2 friends to this specific location and I am mechanically inclined myself so Im well aware of what it takes to do certain jobs time wise, money wise, and product wise, anyways both friends came back to me stating they had quoted them Tripple the amount they had said over the phone in person, and one of which had work done and was quoted $400 and arrived to pick up his vehicle and the mechanic said it was gonna be $900 because of extra work they had conducted in which they were liable for without consulting with the owner of the vehicle (my friend). Highly DO NOT recommend this shop to anyone anymore.

First time using this business and I am now a customer for life!!! Birch street auto went above and beyond to help me source a used part for a my higher mileage vehicle. I had someone else in town try to sell me $3000 in parts that I didn’t need. Birch st was my second opinion. They inspected those other parts (clutch and flywheel) to tell me I would be just fine and no need to replace. They saved thousands of dollars and they were so kind through the entire process. Top notch work, best in customer service, people you can trust!!

We were traveling to a medical appointment in Eau Claire and our low tire light came on, in our second car in the last month, jeesh! My husband dropped me off and was recommended to go to Birch Street Auto. Not only did they repair the tire, but Kendra was amazing. She dropped him off at the hospital so he could be with me and then picked him back up to get the car when I was done. Fantastic service and wonderful people who went above and beyond! THANK YOU, Judy and Duane

Joe was in my corner from day 1 helping me to replace some defective tires on my truck. The process took about 4 months until it was complete. I had purchased the tires from the previous owner so Joe and BSA had no obligation to help me whatsoever. They did anyway despite the fact that there was a great deal of red tape and extra time involved in getting me some new tires. Great place and great people. When they say it’s about the customer, they mean it. 👍

I would highly recommend Birch Street Auto. I went there because I needed an oil change & my check engine light came on; so I needed to get it checked. The entire staff was very helpful; very thorough, and very honest. They were straight forward, and they were able to keep me on the road, fix all my problems, and answer all of my questions. Their prices were very reasonable.