Al Huss Auto & Truck Repair

Auto body shop in De Pere, Wisconsin

4.5
StarStarStarStarHalf Star
18 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
Kristine Brunson

May 24, 2023

StarStarStarStarStar

Amazing customer service and dedicated technicians went above and beyond in our time of need.

Reply from the business:

May 24, 2023

Thank you Kristine for the wonderful feedback! We at Al Huss Auto strive to provide the best in customer service every day, and are thrilled we were able to help you!

Google
Dark Myth

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Was a really good business when I first went there. I think they changed owners or management. The quality went way, way down. They're now a shadow of the quality they had before.

Reply from the business:

May 24, 2023

Dear Dark Myth, we appreciate you sharing your experience with us and apologize for the inconvenience. Please stop in or phone any of our locations so we can understand where we fell short of your expectations and how we can improve. We look forward to speaking with you.

Google
Sean Sturman

May 24, 2023

StarStarStarStarStar

The Al Huss family of managers and mechanics is the only individuals I trust to work, maintain, and extend the life of my vehicle. I really appreciate the extra effort and concern to not only get me back on the road but to ensure my car is safe to transport myself and my children. I have been here mutiple times and would like to shout out Cassie in her timeliness, professional, and fair pricing for all jobs required to fix my vehicle properly. Thank you Nate Allen for diagnosing and fixing whatever comes your way. I appreciate it all! Highly recommend to anyone.

Reply from the business:

May 24, 2023

Thank you so much, Sean, for your glowing review! We at Al Huss Auto strive every day to achieve the utmost in customer service, and it is good to hear our efforts are not made in vain. We look forward to continually being here for you!

Google
gary sparks

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

This business in my opinion now should be passed up , they are ruthless price gougers. 3 years ago I thought they were a reputable business, I was 100 percent wrong. 2 years ago I asked for a estimate on work needed for my truck . I received it even though it seemed high. Then when my vehicle was at their shop the price kept going up from I think it was a700 dollar estimate to1900 hundred. Now recently I needed to pay for work they did to be done again on the brakes . I only had only put 9 thousand miles on the truck since then. I knew I was taken for a ride an expensive one. Then I needed a filler tube for my vehicle got an estimate from All Huss over the phone for 575 to 625. I got the work done elsewhere for 180 dollars If I could give a negative star rating it would be a negative 10.

Reply from the business:

May 24, 2019

Thank you for your kind words Gary! We are here to help you and we look forward to seeing you again.

Google
Steven Childers

May 24, 2023

StarStarStarStarStar

These guys have gone above and beyond each and every time I needed something taken care of. Understanding the warranty companies are a pain to deal with from time to time, these guys get it done. They also do fantastic work at a great price and are very thorough explaining to the customers what the issues are and what options you have to take care of the issues. I highly recommend Al Huss for your automotive needs!

Reply from the business:

May 24, 2023

Thank you for your kind words and choosing Al Huss Auto for your automotive needs, Steven. We're happy to have been able to exceed your expectations each time and we'll continue striving to do so in the future. Thank you for the opportunity to serve you.

Google
Josh Hayden

May 24, 2023

StarStarStarStarStar

Al Huss is great, I've been going to them for years. They have always treated me fairly and have competitive prices with other local shops.

Reply from the business:

May 24, 2023

Thank, Josh, for your review! We appreciate you and your feedback!

Google
Kim Poczatek

May 24, 2023

StarStarStarStarStar

This is the second time I have used this service and both were when I was in a jam. The service people were great. Everything was explained, logged and pictures were supplied. Complete inspection was done, plus the repair and also an oil change. I was given a spot same day and offered a loaner vehicle. They called a few times to tell me where we were at and text me a itemized list of fixes and what I need to watch for in the future. They finished the car in a timely manner and offered a late pick up. They have earned my trust and my business forward.

Reply from the business:

May 24, 2023

Thank you so much for your feedback! We at Al Huss Auto strive to offer the very best in customer service, and this warms our hearts. Welcome to the Al Huss Auto family, and we look forward to continue earning your trust!

Google
David Nelson

May 24, 2023

StarStarStarStarStar

I had a Nate l in my tire, stopped there to have them repair…. They took the tire off my truck, removed the nail, tested that area with soap water and tank test…. No leaking… put the tire back on my truck, road tested and torqued lug nuts….NO CHARGE!!! I shall return to this honest business for future maintenance and repairs

Reply from the business:

May 24, 2023

Thank you David for the kind words! We strive for a high level of customer service at Al Huss Auto, and look forward to serving you in the future!