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KEN9895

Dec 23, 2023

KEN9895, We thank you for the superb five star rating and we hope you enjoy the rest of your week!!!

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Mitch Patri

Dec 23, 2023

Repairs done, vehicle looks great!

Mitch, We are happy to hear that our team did a great job with the vehicle repairs! We thank you for the awesome five star review and we hope you have a phenomenal day!!!

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Unknown See me?

Dec 23, 2023

Love the place! Had my vehicle in there twice! Excellent service! GM Megan and staff are amazing! Highly recommend!

Shelly, We are thrilled to know that Megan and their team provided such amazing customer care! We appreciate the wonderful feedback and 5 star review! Thank you for your business! We hope you have a great rest of your day!

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Cody Clark

Aug 23, 2023

I never write reviews but this might save someone from having a similar experience as me. If you get into an accident, small or big, do not work with Gerber Collision and Glass out of Appleton with your claim through your insurance! I was in a bumper to bumper accident in regards to three vehicles. When I went to Gerber, they just looked at the exterior of the vehicle even after I asked if I should open up the hood. The rep told me it was drivable and then a week later my car started acting funny, and would not accelerate. I called Gerber and told them what is happening and they told me over the phone that sometimes in accidents the radiator can crack. I had asked them why didn’t they look at that originally and they gave me some excuse. I had them tow it to get a second opinion, and there was indeed radiator damage from the original accident which was leaking coolant, and now my engine is shot because I was driving it! They then quoted to get a recycled engine after that. I’m not a car guy but if the guy looked at the hood, maybe he could’ve caught the crack and told me not to drive it and not cause further damage? Because of the further damage my insurance is not willing to pay for the repair and my car is deemed as a total loss and Gerber is taking zero responsibility.

Cody, we are sorry to hear and understand Corene has left a message and sent an email in hopes of speaking with you. Please advise if you need any further assistance. We apologize for your experience

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Chris Lang

Jul 23, 2023

My wife smoked a deer and had some decent damage to the front end. Gerber worked with my insurance company and the repairs took as long as expected. The work was good and back to original shape.

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bob Smith

May 23, 2023

Bob, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to look into this matter for you. Is there a repair order number or customer name that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.

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James Dahlke

May 23, 2023

James, Thank you for the amazing 5 stars! Happy Monday!

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Linda Wiese

May 23, 2023

Nice and clean

Linda, We are happy to hear that our team provided nice and clean services! Thank you for the phenomenal five star feedback! Have a pleasant Tuesday!!!

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Matthew Jay Carpenter

May 23, 2023

Very professional and respectful.

Matthew, it is so great to hear the staff was professional and respectful! Thank you for this great feedback, have a great holiday weekend!

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T J F

May 23, 2023

They were going to charge me $400 to fix a chip in my windshield smaller than a dime...

Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name and contact number that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.