Gerber Collision & Glass

Auto body shop in Cross Plains, Wisconsin

3.5
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35 Reviews and Ratings
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Ryan Helgeson

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Horrible. Choose a different body shop. Left a gouge in my dash, door handle didn't sit flush with the door, among other things. Communication is non existent. Update: they repaired the door handle issue after a month, but left the gouge in the dash. Pick a different body shop.

Reply from the business:

May 24, 2023

Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Jaime F has already been in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.

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Lady X Mizz J

May 24, 2023

StarStarStarStarEmpty Star

Friendly staff. Helpful and kind

Reply from the business:

May 24, 2023

Lady, Thank you for the awesome review. We hope you have a great week!!

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Dead Youtube Channel

May 24, 2023

StarStarStarStarStar

Staff was very friendly and welcoming. Answered and fully explained all of our questions. Would recommend!!!!

Reply from the business:

May 24, 2023

Dead Youtube Channel, We are delighted to hear that our team was friendly, welcoming, and answered all of your questions! We thank you for the incredible five star review and we hope you have an incredible Monday!!!

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Patrick Robichaux

May 24, 2023

StarStarStarStarStar

Awesome communication through the whole process. Can’t even tell there was ever a scratch on the car. Absolutely perfect job. Thanks!

Reply from the business:

May 24, 2023

Patrick, We are pleased to hear that our team provided great service and communicated with you throughout the process and that you are satisfied. We appreciate the feedback and hope you have a great day!!

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Kelsey T

May 24, 2023

StarStarStarStarStar

Great customer service.

Reply from the business:

May 24, 2023

Kelsey, We are pleased to hear that our team provided great customer service! We thank you for the remarkable five star review and we hope you have a fabulous day!!!