
Village Auto Repair, L.L.C.
Auto body shop in Colgate, Wisconsin
0
0 Reviews
Took my truck in to have the front differential replaced. Eric replaced a new/ used part at my request. He told me it would need to be rebuilt. My question was, if you're replacing the entire differential with a resourced part, what needs rebuilding? He gave me a run- around answer that made no sense so I asked him to just replace used. 1, 600.00 later my truck lasted 5000 miles and it blew up again. I took it back and on a " generous maybe" I asked that he try again. After sitting at his shop for 4 weeks he calls me and says " I must refuse to fix it with used parts. Being that the truck had been there a month I pressed to use it. He slapped it together and charged me 1000 more for a unfinished job. 100 miles later it blew up again. I called and he said it needs to be rebuilt new. For another 2300., mind you. Again I adked" what needs to be rebuilt? He said, quote " right now the cv axle slides in and out.i THINK it locks in somehow"!!. You think!? So, 2600 later and a broken truck " I think" I don't want Eric working on my vehicles. I took it to a different shop. They repaired it with used parts- correctly for 200 less than Eric's first attempt. The mechanic was confused " his words " as to what Eric had done.. I highly recommend not using village auto
We are new to this area and I am extremely grateful to have this shop in town. Eric and Mark are great. Any questions I had were answered thoroughly and professionally. Definitely going to continue to take my vehicles here.
Overall, a great experience. They scheduled me within a week of my call and completed everything I needed and more in just one day! It was a reasonable price And I haven't had any issues since. I would recommend them.