Monro Auto Service and Tire Centers
Auto body shop in Brookfield, Wisconsin
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Reply from the business:
Jan 24, 2024Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Reply from the business:
Jan 24, 2024Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!
Reply from the business:
Jan 24, 2024Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!
Quick flat tire repair.
Reply from the business:
May 24, 2020Thank you again for taking the time to let us know how we did. We hope you have a great day!
Incompetent workers that will waste your time and have no expertise. They will not notify you ahead of time that tires they need for your appointment are not in stock. They have no semblance of customer service. Avoid this place.
Reply from the business:
Dec 24, 2023We are disappointed to learn of your experience here at Monro Auto Service And Tire Centers, but will take this opportunity to improve.
Excellent knowledgeable service!
Reply from the business:
Nov 24, 2023Scott Taylor, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Reply from the business:
Nov 24, 2023Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Reply from the business:
Nov 24, 2023Hi, thanks so much for rating us so high! Be safe on the road!
We had an absolutely wonderful experience with them. Well, the conditions were kind of terrible lol, we broke down on the side of the road when we were just a couple of hours away from home after a cross-country trip. It was late in the day, and most shops were closed, however we were able to reach somebody here. Right from the start, they were professional and courteous, but they were also friendly and sympathetic of our situation. They were closed when we were finally able to get the vehicle towed, but they looked at it immediately the next day. They maintained great communication and listened when we expressed our concerns. I was really impressed with the fact that they reached out to us before taking certain steps to make sure that we approved. I thought that was very considerate. The van was repaired quickly, and affordably, and they worked with us to figure out a time that we could get down there to pick it up, since we live a couple of hours away . We plan on replacing the tires soon, and even though we live pretty far away, we're actually considering making a little day trip down and dropping off the van here just because we're so happy with the service
Reply from the business:
Nov 24, 2023We appreciate your positive review about your recent experience with us!
All the guys at this location were helpful, sweet and definitely took the time to try and resolve the sound I’d been hearing in the front of my car. They really combed through my vehicle, to diagnose the problem. Love them! Will return.
Reply from the business:
Oct 24, 2023Rachel Eggold, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!