My husband and I came in on 3/30 for a scheduled oil change and we asked them to also put on new wipers. Get the car back in a reasonable time frame but my wipers aren’t working and now there is an error code. Great. I immediately panic because this has never happened before and it’s pouring outside and my wipers now only work on one speed. They tell us because it’s the weekend and they’re not fully staffed (totally understandable) we have to bring the car back the following week to investigate the issue. Panic again because I’m having wrist surgery on Tuesday and won’t be able to drive the hour each way to drop off my car. Not only did they drive a loaner to me and pick up my car, they brought my car back with a full tank of gas, completely detailed, and with flowers for my surgery. That service you won’t get at Ford. I’ve purchased two Lexus’s from them and can guarantee I’ll buy a third when the time is right.