Caliber Collision
Auto body shop in Brookfield, Wisconsin
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Excellent communication.
Reply from the business:
Oct 24, 2023We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Leyonna.
Reply from the business:
Oct 24, 2023Erika, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Reply from the business:
Oct 24, 2023Hi Nicole. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Outstanding customer service and support as well as quality repair service:
Reply from the business:
Oct 24, 2023We are glad you noticed, Matt! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Excellent and timely customer service with very professional work.
Reply from the business:
Nov 24, 2023We are so grateful to have had the opportunity to work with you, Adrienne! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
excellent employees vehicle was on time and cleaner then when I dropped it off
Reply from the business:
Nov 24, 2023We are glad you noticed, Janet! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Caliber Collision in New Berlin on National Ave rocks! Great staff, excellent communication and a stress free process. First of all, Kim at the front desk is awesome. She was able to get me in right away despite being booked up (whereas other shops had no room nor an ETA for me). She made the process seemless and stress free. You receive frequent texts/emails updating you on the various stages of your repair. You don't feel neglected and always know what's going on with your vehicle. They return your car in a brand new state and even wash and vacuum it! While I hope i never have to return, I'd pick this place/location again 100%.
Reply from the business:
Oct 24, 2023We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, J..
Car returned as complete but it is still in need of serious repairs.
Reply from the business:
Sep 24, 2023Our goal is always to get you back on the road in a car that looks brand new! We appreciate you letting us know about your recent experience but want to immediately address any remaining damage to the vehicle. Please email us at communitymanager@calibercollision.com, so we can make this right and restore your car to pre-accident condition.
Reply from the business:
Sep 24, 2023Tara, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
My repair work was for a hit and run collision. Caliber was a certified provider with my insurance company. Everything was smooth and seamless. I dropped it off, got txt messages with updates 3x a week and the car looked awesome when finished. Katie kept the communication on the progress, the office had all the paperwork ready when I got there and picking it up was super fast when complete.
Reply from the business:
Sep 24, 2023We are so grateful to have had the opportunity to work with you, Dave Z! Our commitment to outstanding customer service is always top of mind. We appreciate your business.