Jay's Auto Repair
Auto body shop in Brokaw, Wisconsin
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Really appreciate that they went the extra mile to ensure my truck got done and to a high quality of standard. The flexibility to my schedule and Unique situation was so awesome, something most shops wouldn't do. I feel that is what sets them apart form other shops that become complacent, at Jay's they're down to earth a great people with the intelligence to get you back on the road safely.
Reply from the business:
Nov 23, 2023Thx keith
Fast, reliable and friendly service. I would recommend Jay’s Auto to anyone.
Reply from the business:
Oct 23, 2023Ap thank you.
they were able to get the ECM unit rebuilt for my SAAB
Reply from the business:
Oct 23, 2023Glad were able to keep your saab on the road. Cary
Reply from the business:
Oct 23, 2023thank you
Friendly Service was done on timely basis. Did complete overview and provided detailed info on vehicle and possible future repair/replacement items. One minor issue I Did notice air filter housing was not clamped after service.
Reply from the business:
Oct 23, 2023So sorry the tech did not clamp down. we are all human and make mistakes even though we try to be 100 percent. Cary
Quality service and freindly staff
Reply from the business:
May 23, 2023Thanks Teri . Cary
Great communication and completed my request in a timely manner. Would drop of my truck here again!
Reply from the business:
Sep 23, 2023What a great looking truck also. Was our pleasure to be able to help you out with your concerns. Cary
My wife recently had her oil changed and tires rotated. After two hours she received the keys, paid the bill and left when she drove out of the driveway she realize the check engine light was on. She probably turned around and went back and told them that the check engine light was on, she also asked them if they had replaced the dipstick or the oil fill cap or make sure everything was the way it should be prior to her leaving. They dismiss my wife and said yes everything is as it should be when I got home from work. I pop the hood on the car and realized that the oil fill cap was sitting on the fender of the car and not where it should’ve been oil blowing all over the top of the motor , and this was the reason for the check engine light I regretfully say that I will not use Jay’s auto repair anymore
Reply from the business:
Sep 23, 2023Well i am sorry you story is all mixed up. I also do appoligize that the tech forgot to replace the cover , as i advised we are willing to have you come in and we will clean affected area and make sure all is ok. you did not show up for appointment we made! We also did scan your vehicle and it had 3 pages of codes in system. nobody dismissed your wife , she took off storming out the door. Please have a great day.
Reply from the business:
Sep 23, 2023Thanks Lynn , have a great day.
Excellent
Reply from the business:
Aug 23, 2023Glad to hear Richard ,Cary