Thank you for taking the time to write such a kind review, Jackie! We are thrilled to hear that we were able to provide you with prompt and efficient service for your A/C system. Your recommendation means the world to us and we look forward to serving you again in the future. Thank you for choosing Griesbach Auto Service Inc - Wausau!

Thank you, Teal. Our goal is to provide our customers with honest, reliable service. We appreciate your feedback!

Thank you, Jerika, for taking the time to leave us this feedback, along with your fiancé, Kolten. We pride ourselves in providing exceptional service to all of our customers through professionalism and transparency. The vast majority of our customers experience this awesome service and return as a result. We diagnosed your window issue as being a failed window regulator assembly due to the cable being broken. This was explained and authorized by you and appears that way on the invoice. Our technician did spend extra time thoroughly cleaning the window to make it look brand new, but you were not charged for a new window. The window repair and oil service were completed and the vehicle left in working order. You returned with the vehicle the next day with a concern of an intermittent lack of power and a check engine light on. There were several error codes present, a portion of them relating to a manufacturer Technical Service Bulletin that required electrical repair and another regarding the turbo. The electrical repair was authorized and, following the procedure for the TSB, was repaired, eliminated those error codes, and made the drivability issue much better. We provided documentation to you when the vehicle was picked up. The turbo codes were more challenging to diagnose and required above and beyond the initial testing and inspecting charge. The technician put in several hours of extra diagnostic time to try and determine the issue. The part that we recommended was the least expensive starting point. Unfortunately, this electronic component could not be returned once installed and there was more diagnostics to perform. We did attempt to come up with a fair arrangement with you on this issue by not charging you for the several hundred dollars worth of testing and inspecting time and instead asking that you cover the part. We understand your frustration with this matter. Our goal is to help where we can, like providing a loaner vehicle to you throughout this whole process and even recommending a specialist in this area to diagnose further. I hope this clears up any miscommunication that may have transpired and that you find an automotive service facility that fits your needs.

Thank you, Kolten, for taking the time to leave us this feedback, along with your fiancé, Jerika. We pride ourselves in providing exceptional service to all of our customers through professionalism and transparency. The vast majority of our customers experience this awesome service and return as a result. We diagnosed your window issue as being a failed window regulator assembly due to the cable being broken. This was explained and authorized by you and appears that way on the invoice. Our technician did spend extra time thoroughly cleaning the window to make it look brand new, but you were not charged for a new window. The window repair and oil service were completed and the vehicle left in working order. You returned with the vehicle the next day with a concern of an intermittent lack of power and a check engine light on. There were several error codes present, a portion of them relating to a manufacturer Technical Service Bulletin that required electrical repair and another regarding the turbo. The electrical repair was authorized and, following the procedure for the TSB, was repaired, eliminated those error codes, and made the drivability issue much better. We provided documentation to you when the vehicle was picked up. The turbo codes were more challenging to diagnose and required above and beyond the initial testing and inspecting charge. The technician put in several hours of extra diagnostic time to try and determine the issue. The part that we recommended was the least expensive starting point. Unfortunately, this electronic component could not be returned once installed and there was more diagnostics to perform. We did attempt to come up with a fair arrangement with you on this issue by not charging you for the several hundred dollars worth of testing and inspecting time and instead asking that you cover the part. We understand your frustration with this matter. Our goal is to help where we can, like providing a loaner vehicle to you throughout this whole process and even recommending a specialist in this area to diagnose further. I hope this clears up any miscommunication that may have transpired and that you find an automotive service facility that fits your needs.

Thank you so much for taking the time to leave such a kind review, Lori! We look forward to taking care of your vehicle in the future.

Thank you for taking the time to share your positive experience with us, Greg! We are glad that our team provided efficient and reliable service to address your problem. We appreciate your 5-star rating and hope to see you again in the future! Have a great day!

Pauline Bruss, thank you for choosing Griesbach Auto Service Inc - Wausau. We're thrilled to be able to help you out. Your kind words truly mean a lot to us and we're so grateful for your feedback.

Hi Gary, thank you for leaving such a positive review for Griesbach Auto Service Inc! We are so glad to hear that you had a great experience with our team and that we were able to provide you with excellent and efficient service. It was a pleasure to meet you and we look forward to seeing you again for any of your future automotive needs. Thank you for choosing us as your go-to auto service in Wausau. See you soon! 😄🚗

Hi, Don! We are so glad to hear that you have had a positive experience at Griesbach Auto Service Inc! We strive to provide top-notch quality service for all of our customers and it means a lot to us that you feel valued and appreciated. Thank you for trusting us with your vehicle and we look forward to seeing you again soon!

Thank you so much for your positive review, Melissa! We appreciate your support and look forward to serving you in the future!