Very disappointed. I went to the website to book an oil change appointment (1st one for our new car), the web-page rants about how "no appointment is necessary". I was happily surprised and loved the thought of this flexibility. *Unfortunitley, this is completely false. We Drove 40 minutes to get there and arrived at 2:25pm, we were promptly told that they were closed "compressors were turned off". I'm not sure why they needed a compressor for an oil change, but I quickly got the feeling that the repair rep was ready to say anything to get out of work early. They were supposed to be open until 3:00pm and even though there was only one other car there, the rep stated that "you would have waited 2 hours to just get your car in if you didn't make an appointment". They lost a service customer even before I could become one.

I’ve gotten my car serviced multiple times since purchasing it last December. I have nothing but amazing things to say about the service department. I am always greeted with a friendly smile, ensured efficient but thorough services, and always kept in the loop throughout the whole experience. I will continue to recommend Kenosha Toyota to my friends, family, and acquaintances.

Prompt professional service. Extremely helpful answered all my questions. Great experience Had to purchase vehicle from an out of state dealer after waiting 4 months for an ordered Sequoia the way I wanted with no commitment on when I would receive. Kenosha dealer treated me as if I purchased from them.