Richmond Street Automotive
Auto body shop in Appleton, Wisconsin
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Routine service appointment. I trust the team at Richmond Street automotive for all my auto needs. I’ve recommended Richmond Street to friends & coworkers who have become repeat customers. Always excellent service at a fair price!
Reply from the business:
Jan 24, 2024Thank you Jay, for your high recommendation and for taking the time to share your experience with us. We're glad we could accommodate your vehicle’s needs and resolve the issue promptly. It's always our aim to provide great service at reasonable prices, and your trust in our team at Richmond Street Automotive is incredibly valued
Awesome Work impressed by the photos in the inspection
Reply from the business:
Feb 24, 2024We are happy you're impressed with our work and inspection photos Matthew! Thanks for the feedback. We strive for thorough service every time.
So helpful! That have earned all my future business!
Reply from the business:
Feb 24, 2024Thank you, Daniel! We're very happy to have earned your trust and future business. Looking forward to assisting you again at Richmond street automotive.
No follow up and the work they did on my truck............ sucked!
Reply from the business:
Feb 24, 2024We're truly sorry to hear about your negative experience with our service 16 months ago. Customer satisfaction is our top priority, and we regret any inconvenience caused. Thank you for bringing this to our attention."
Reply from the business:
Feb 24, 2024Thanks for the 5 stars! See you for your next service!
We take all our vehicles to Richmond Street Automotive for any maintenance and repairs that may arise. I can't say enough about their quality of work, their honest communication, and the integrity of the service they have given to me over the years. A+
Reply from the business:
Feb 24, 2024Thank you so much for your continued trust in Richmond Street Automotive for all your vehicle maintenance and repairs. We truly appreciate your great words about our work quality, honesty, and integrity. It's always our goal to provide top-notch service and your A+ rating means the world to us. We're grateful for your support over the years and look forward to many more. Thank you Daniel for being a valued client of Richmond street automotive.
Took me a while to find a family mechanic, im 55 living here for 25 years. I truly have found a lifetime auto mechanic partner for me and my family. Have $2000 vehicles up to $50000 vehicles. Sone tines I want to spend the min for 6 months, other times I want it fixed to factory new. Marks advice is conplete and welcomed.
Reply from the business:
Feb 24, 2024Thank you Michael for sharing your experience and for your trust in us as your family's mechanic. We're honored to be considered your lifetime auto partner. Understanding the diverse needs of your vehicles, from the most economical fixes to restoring them to factory-new condition, is something we take pride in. Mark and our entire team are committed to providing complete and tailored advice for each situation.
Awesome friendly service. Taking great care of my Equinox w almost 190k miles. Last visit they solved problems the dealer couldn’t figure out !
Reply from the business:
Feb 24, 2024Thank you Kurt for your awesome review! We're very happy to hear about your positive experience with our service. Our technicians are constantly training to meet the demands of today's vehicles. Our team takes pride in providing friendly and effective service. We look forward to continuing to take great care of your vehicle. Thanks again for trusting Richmond Street automotive with your automotive needs!
I dropped my daughter's car off with a major oil leak on a Sunday and gave them no heads up. Just wtote on the envelope what was going on and left. They got back to me Momday morning with their assessment and a plan to fix it and had it back to me in a week and that's with having a hard time getting parts. Hopefully I won't need them often but they will get my buisness when it is needed.
Reply from the business:
Feb 24, 2024Thank you Jerry, for trusting us with your daughter's car. We're happy to have resolved the issue and look forward to assisting you in the future.
Friendly and clean!
Reply from the business:
Feb 24, 2024Thanks for noticing our friendly atmosphere and cleanliness Brian! We're glad you had a great experience at Richmond street automotive.