Parsons of Antigo
Auto body shop in Antigo, Wisconsin
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Great service. Was quickly notified about the need for a front end alignment, which they did saving me another trip.
Reply from the business:
Mar 24, 2024Thank you so much for taking the time to leave us a 5 star review! Thank you also for your business!!! Both are greatly appreciated!!!
I Love Parsons!!! Only Dealer I trust and the only on our family deals with. I would say we have bought at least 10 to 12 vehicles from them!!! And when its time - I will be back there again. Their customer service is OUTSTANDING!
Reply from the business:
Apr 24, 2024Thank you so much for your families loyalty throughout the years and for taking the time to tell others about the service you get from our awesome staff! We sincerely appreciate your kind words and of course your business!
There were supposed to just take out an alarm system and ended up cutting the wiring to my top and bottom light bar and messed up my ace, i’ve was there in person wanting them to fix their mistakes and all they told me was,” they checked it out and it was fine and there was nothing they could do about it.” And yes you guys should remember me, I’m the only one around with a 10’ white Hummer H2.
Reply from the business:
Feb 24, 2024Mr. Alloway, Are you sure you meant to leave a review for Parsons of Antigo? We don't have record of having your vehicle at our dealership. If this was intended for another business, would you please remove it from our page? If it is for our business, would you please email jenny@parsonsofantigo.com the details (i.e. was it brought in under another name? when was your visit? etc) Thank you so much!
I find that Parsons is always honest about your vehicle needs and very nice to deal with.
Reply from the business:
Mar 24, 2024Thank you so much for your kind words and continued business! We appreciate you!
Reply from the business:
Feb 24, 2024Hi, I apologize I don't see in our records that you were in our dealership. Would you please email jenny@parsonsofantigo.com and elaborate on why we are receiving two stars? I am one of the owners and would appreciate your feedback! Thank you!
Great place to buy a Chevy or Buick! There service is second to none.
Reply from the business:
Feb 24, 2024Thank you so much for your continued business and support! We greatly appreciate you!!!
Oil change and tire rotation- in and out in no time One complaint: Now charging a surcharge of 3 percent to use a charge card. I realize you are paying to do the transaction, but really passing it on to the customer- not cool at all!
Reply from the business:
Feb 24, 2024Yes, we are now adding the 3% fee to credit card transactions, but we also accept debit card, cash or personal check without a fee. Thank you so much for your continued business and your 5 star review, as we greatly appreciate them both!
Need just a tire rotation, requested a quote on tires and an opinion if I needed new tires. Got the tire rotation but nothing else I requested. Later called and asked why a tread depth was not included and was told only given with multipoint inspection. Then the next day I had a screw in my tire stopped to see if they assist, they said no go to pomp down the road, not even an offer to help with spare. Service department since Troy left is useless and incompetent. Will be finding a new place to do my services.
Reply from the business:
Mar 24, 2024When we rotated your tires, it was our opinion they were not ready for replacement yet and we apologize we perhaps missed communicating that to you. It sounds like when you stopped back you received your tire quote to plan for future replacement. We are also sorry that we were booked up when you called about the emergency tire repair, but we are happy our referral of Pomp's was able to help you out. We also miss Troy, but if you'll look at other reviews on our page, you'll see we continue to provide a high level of service to our customers. Thank you for your past business! If we can serve you in the future, please let us know. Thank you!
Honest and professional
Reply from the business:
Jan 24, 2024Thank you for your business & your review!
U guys always go above and beyond. Never have a complaint. Great service
Reply from the business:
Jan 24, 2024Thank you Jayne! We appreciate your business & your kind words!