
Brian's North End Automotive
Auto body shop in Winooski, Vermont
0
0 Reviews
This was my second time going to Brian's for an oil change. I had several other concerns about my car that I wanted them to check out too. I had a friend drop off the car with some notes that I wrote down about the issues the car was facing. They called me a few hours later after looking at the car and talked through all the concerns I had. They were incredibly thorough and addressed everything that I wrote down. They even bumped down the price for me! I cannot recommend Brian's enough! 5+ stars!
Reply from the business:
May 24, 2023Thanks for the feedback Evan! We appreciate it!
All of the reviews are true, Brian’s is seriously the best. I’ve gone to them for years and Brian and his team are always kind, honest, and willing to help in a way a number of shops in this town aren’t. Jen who works the front desk rocks. I can’t give them enough positive feedback.
Brian’s auto is by far the best mechanic I have ever been to! All of the staff are incredibly kind, knowledgeable, and helpful. They are very honest and don’t over charge. I’ve been to them many times for tire changes and repairs. Most recently, they fit me in for a minor issue and fixed it right away!! Thank you so much Brian’s Auto!!!
If there were more than 5 stars available I would give them. Brian is the most trusted mechanic I have ever worked with and at the time I needed his services, I didn't even know him. My daughter's car broke down on the way home for Thanksgiving. I knew of no mechanics in her area. I was lucky enough to contact Brian. He went out of his way to squeeze her in that day and get her home on time. I was a stranger to him and he talked to me like we were friends from back in the day. He even called that night to make sure my daughter made it home safely. What an amazing guy!!
Brian and Jenn were both helpful and reassuring. I went to the Volkswagen dealership for an inspection and they quoted me $5k for repairs. Frustrated I called Jenn and she reassured me and got me scheduled. They were busy so I was scheduled a couple weeks out, but it was worth the wait. Brian and Jenn helped me understand which repairs to prioritize and they gave me an idea of what I might expect down the line. They performed the repairs I decided to have done at fractions of the cost VW wanted. Brian's Auto saved me thousands. There was another time Brian's team made a mistake on my car. They apologized and made it right when I brought it back. I've experienced this as an honest shop that aligns their interests with those of the customer and would recommend them to volks
I’m totally impressed with Brian. I was literally stranded in VT after I dropped my daughter at school. So I emailed his business. He got back to me after hours and said he’d try and fit me in the next day, which he did. The car was ready in the afternoon and at a fair price I might add. I’m so happy I chose to bring my car there. Good service, fair, and honest!!
I'm so happy that I happened to stumble across Brian's Auto. I began using them last year simply due to their location, and it's has been the absolute best. Brian takes the time to actually explain things properly, but what I truly value him for is his honesty. He will tell things to you straight, and I have never left wondering if I'm being overcharged, or didn't need something done. I have the utmost trust for him and his team. They get things done in a timely manner, and are also honest with scheduling.