Always very clear on what needs to be done or not done. I've never been this happy as far as service goes! I started coming here 3 years ago and every

Easily the best in BVT. Clear communication while keeping costs down where they can. A true gem that has saved me a lot of money over the years.

My daughter had a dead battery after skiing today. Stuck at Sugarbush and AAA on hold for hours …She was able to get the car jumped. I called Brian and explained the situation I asked if he could put in a new battery. He said of course but I will check the battery first to be sure it’s dead since the car is fairly new. Also it was 3 pm on a Friday with major snow storm approaching. She drove straight to Brian’s. He checked the battery and yes it’s bad. So he replaced! Quick easy fair and honest service. We will only go to Brian’s now!!!

Easily the best experience I’ve had with an automotive shop. Going here for the first time, it’s clear to me that Brian and his team genuinely care about their customers. They will tell you everything that is wrong and then tell you why it needs to be fixed. Fair and transparent pricing. They’ll tell you how it is. I brought my truck to them on short notice and they had it done far quicker than I was anticipating. I will be going back to them in the future and wouldn’t hesitate to suggest them to anyone in need of work on their vehicle!

I highly recommend Brian's North End Automotive for anyone who needs car repairs or maintenance. My daughter, an out-of-state student at UVM, had some issues with her car, and Brian was very helpful and honest in working with us. He listened to our goals for the car and gave us the best options for our budget with clear explanations. He communicated throughout the repair process to keep us apprised of progress and completion times. He stayed within the budget and stated timeframe. He went above and beyond to make sure we were taken care of, including inspecting the car, getting us scheduled reasonably quickly, making sure my daughter understood the car's limits prior to the repairs, consistently checking in with me to relay updates, a personal check-in call a few days after my daughter picked up the car, and other recommendations to keep the car in optimal shape in the Vermont climate. He is a trustworthy automotive advisor and expert. Thank you, Brian, for taking care of my daughter and her car and treating both with respect. You rock.

I truly can't say enough good things about Brian's Auto -- they are some of the kindest and most helpful folks out there and I can't recommend them enough! I've always gotten incredible service from them with past car issues, and even when I had a bit of an auto emergency recently (busted taillight), Brian was able to take a look at it and have my truck fixed by the next day (and at an incredibly great price too). I couldn't be more grateful for Brian and everyone at Brian's Auto -- y'all are the absolute best!

Brian is the best!! I called with a transmission issue and Brian stayed open 30 minutes late for me to take a look at my car, no charge. I had never even been to the auto shop before, he was just doing a stranger a huge favor! Since then, I trust them with all my car repairs and they do a wonderful job, always explain everything, and are transparent about pricing. Highly recommend!! Also, they have the sweetest dogs inside!!

Received amazing service from Brian's! Brian and Jen were super kind and helpful, I knew my car was in good hands! Quick service and competitive prices were a plus. Will definitely be returning!

Brian and his team are just the best. He was available to talk to me through my car emergency on a Monday holiday when I was passing through the area. He took me in and fixed the issue in less than a day. He was so knowledgeable, kind, friendly, and reliable. There's clearly a reason he is the most popular shop in Burlington.

Very fair pricing and repairs done in a timely manner for my UVM student. Will recommend for sure.