Auto Craftsmen

Auto body shop in Washington, Vermont

4.5
StarStarStarStarHalf Star
20 Reviews and Ratings
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Daniel R. Phelps

Feb 24, 2024

StarStarStarStarStar

Fantastic local company that puts the customer first. They're up front and honest about vehicle maintenance and provide exceptional customer service.

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Aaron Gingras

Jan 24, 2024

StarStarStarStarStar

I’ll always support the folks at Auto Craftsmen. They’re pro-active and transparent with their communication with inspections and repairs. They are proactive and transparent when something falls under warranty even if I wouldn’t think to check myself, catching issues before they become problematic and saving money while doing so! They often take photos of any parts that need a ‘surprise’ repair and do a great job educating without upselling. They always offer a loaner car if needed and I am a huge fan of the notification and payment system! Thanks Amy and team!

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Gary Molander

Dec 24, 2023

StarStarStarStarStar

I recommend this place, very thorough in everything I need done. Very knowledgeable and explained in words I could understand. Work was done fast but done well.

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Rebecca Love

Nov 24, 2023

StarStarStarStarStar

I am so grateful for Montpelier Auto Craftsmen! They are transparent, kind, and will go the extra mile to take care of their customers. I had originally visited in March for a brake replacement. This week, I mistakenly thought that my recently replaced brakes were failing. On short notice, they took the time to put my car up on a lift, and diagnose the issue with me. The issue ended up being very minor, and at no fault of their shop. Still, Amy (the owner) and Ben (the master technician), both went above and beyond to make sure I felt safe and empowered when looking at my car’s issues. I walked away from the experience feeling more knowledgeable about my car, and so grateful for the time they took to make sure I was taken care of. I will definitely be back and I highly recommend Montpelier Auto Craftsmen for any repair needs you have!

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Elle Anderson

Nov 24, 2023

StarStarStarStarStar

This is the best place ever. The people are a pleasure to work with. So thorough, so competent, so kind. I also love their online text system and the loaner car program!

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tbunnewith

Oct 24, 2023

StarStarStarStarStar

First time here was a great experience. Fixed what was needed to keep rolling without car clunking anymore. Their visual inspection let me know potential problems down the road. Sent me an email list of optional and needed future repairs. How great is that! I shall return.

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Nolando

Aug 24, 2023

StarStarStarStarStar

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David Moyer

Aug 24, 2023

StarStarStarStarStar

My experience with Auto Craftsmen was nothing short of stellar. I have a volvo that didnt have much left in it for life. I brought it to Auto Craftsmen because nobody wanted to touch it. I will be honest, they were not my first choice, simply out of convenience, but after the sorcery that Amy and her amazingly talented staff performed, they will absolutely be my only choice. Even through the flood, my car was safe and secure and they were very good about keeping me posted. During the process, they kept me up to speed and didnt do any work that I didnt agree to, and were extremely awesome and their expert abilities showed. I recieved pictures, videos and messages almost daily on the progress. Even got a loaner vehicle to use while the did the work so my family and werent left stranded. I cant begin to thank them enough for their hard work. It runs like its brand new. It is with absolute pleasure that I reccommend Auto Craftsmen for your vehicle service needs.

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Rocque

Jul 24, 2023

StarStarStarStarStar

I have been bringing my car to auto craftsman for several years, just recently I needed repairs immediately to avoid missing a trip,they fit me in,they are always honest and I recommend them to anyone that is looking for a great garage, excellent mechanics and great front office people,they are also proactive and will keep your automobile running safely.

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Arielle Thomas

Jun 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Literally just wanted an oil change. Dude, Josh Hess was rude and condescending before I even got out of my car. Not to mention, up charging their oil to 19$ a quart for 5w30 is insane. Is it made out of gold?? 200$ for an oil change is wild. No thank you