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Giannina Gaspero-Beckstrom

Apr 25, 2024

great service and lovely people!

Giannina, Thank you for taking the time to leave us a 5-star rating and positive comments. We are always happy to help and ensure you get the best service possible. Have a great day.

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Kevin

Feb 25, 2024

My 17 year old daughter and my wife took a newly purchased used car there to get it inspected. They were told she needed new front brakes, rotors, and new sway bar. Knowing that I could do all of this work they declined service from this shop. Little did they know the previous owner gave me receipts for all the work they had done. The last work done 13000 miles ago was new pads, rotors, and sway bar. I confirmed that this was true by inspecting the car myself. They obviously tried to scam a couple of women. This is truly bad business ethics. Incredibly disappointed.

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Dr. Victoria Dubin Master

Feb 25, 2024

Excellent service that you can trust at a time when trust is hard to come by. We use them for all our car needs and repairs and have only had positive experience and results. Their prices are fair and they stand by their work.

Dr. Dubin, We are pleased to hear you had a positive experience with us and that you are a valued returning customer. We strive to make our customers happy and provide you with excellent service, We will keep working hard to give you the best results. Have a great day!

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Cait Prevey

Feb 25, 2024

Cait, thank you for your 5-star rating, Have a great day!

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Jason Libby

Jan 25, 2024

I come here for all my car problems, and they are always very friendly and understanding. I also feel that they genuinely try to get me the best deals they can find for parts, and I can't express enough how glad I am to have a place I know I can trust with my car.

Hi Jason! Thanks for sharing your experience at our Springfield shop and for this 5-star review. We hope to see you back soon.

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Thomas

Dec 25, 2023

Friendly staff and great and quick service.

Hi Thomas! Thanks for sharing your experience at our Springfield shop and for this 5-star review. We hope to see you back soon. Happy Holidays!

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Noah Richards

Dec 25, 2023

Lost my tire and left me on hold refusing to answer me.

Hi Noah! Thanks for reaching out. We couldn't find an account with your name, if you could email the details of your visit and any feedback to customerservice@gillstire.com so we can look into it, it would be appreciated!

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Barry Williams

Nov 25, 2023

Hi Barry! Thanks for sharing your experience at our shop and for this 5-star review. Have a great day.

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Julia Imbarrato

Aug 25, 2023

A last minute flat tire appointment was quick and very reasonably priced! I’m only going here from now on- especially for tires!!!

Hi Julia! Thanks for sharing your experience at our shop and for this 5-star review. Glad to know that the Springfield staff helped you to get back on the road. We hope to see you back soon!