If I could give a zero star rating, I would. We made arrangements for RT's to come detail both of our vehicles. We emptied them both out, made arrangements to get to work so that both cars could stay at home, etc. The day of service, no one came to our house and no one called. My husband called several times and when someone finally answered, he was told that both detailers were out sick. We requested our $250 deposit back because clearly we are not at fault that we have not received any service. The owner has refused to give a refund. After calling several times, I spoke with someone else who told me that electricity has been turned off at the shop, owner hasn't been seen in weeks, etc. I do not recommend doing business with this company.