I purchased my truck new and wanted to get it ceramic coated so I searched around and came across RT’s detailing. After seeing his work I decided to go with RT’s and i’m glad I did. I got the lifetime diamond package. About a year later the coating wasn’t working as it should but Riley took great care of my truck. He stood by his warranty and re did the ceramic coating and it came out great. He has also done my interior every spring and has done a great job at that also. If your looking for a detailer that’s honest and does great work I definitely recommend RT’s detailing he won’t let you down.

Would give a negative number for a review if I could. Took 11months for owner to respond to my inquiry (there’s your sign). When he finally got back to me, I scheduled an appointment. Big mistake!!!! On the day of the appointment, he did not show up. Wasted 2 hours and 40 miles. Plus, I had to have my husband drive his vehicle over too so he could shuttle me home. I’ve since left him a few more messages and they’ve gone unread. I’m sure they’ll continue to go unread now that he realizes he has a very, very disgusted customer. I NEVER leave reviews, but feel the need to warn future customers. Worst business experience I’ve EVER had. Based on many of the other reviews, I feel like I dodged a bullet by not having the owner show up to do my detail. Blessing in disguise.

I received a gift card for RT interior and exterior. Provider will not perform the service.

Still waiting for a refund. Overcharged for a paint pen, 60$, that I never received. Had to buy it at Subaru St J. No response to recent email sent.

DISAPPOINTED! A friend of mine has been using this company for years and highly recommended them. However, the last time their vehicle went to be detailed it was STOLEN by an employee who drove it around and then STOLE the money out of it that was for the work to be done. The company THEN promised to make it right, however has yet to do so. Not even washing the vehicle!!

This company had come highly recommended, so I thought I would give it a try. Scheduling was all online which was easy. When the work was reported “done” it was incomplete, and no one was available to discuss this with or now is willing to have a conversation. This company took gross advantage of me and should not be used. Also, money was stolen out of it! Worst experience with a company.

Owner is rude and arrogant. He only cares about money not the vehicle. Work is pitiful at best. He moves around and opens locations and then takes the money and runs. He advertises in framingham mass but no such thing. He also details under nates automotive in essex which i would completely avoid. No customer service or care goes into your vehicle. His ceramic coatings are applied wrong. Will cost money to fix.