Midas

Auto body shop in Colchester, Vermont

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Jack O'Keefe

May 18, 2024

StarStarStarStarStar

Gave a link showing everything was wrong with the car and were very clear about costs associated with that

Reply from the business:

May 20, 2024

Thank you so much for taking the time to leave such a glowing review, Jack! We're thrilled to hear that you had a positive experience with us at Midas Auto Service Experts in S. Burlington, VT. We pride ourselves on our transparency and clear communication with our customers, and we're glad to hear that we were able to demonstrate that during your visit. Thank you for choosing us for your auto service needs and we hope to see you again in the future!

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Rose Araña

Apr 26, 2024

StarStarStarStarStar

Great service! Dropped off my car the night before and they had it ready before noon after a fluid flush and tire swap.

Reply from the business:

Apr 26, 2024

Thank you so much, Rose! We are thrilled to hear that you had a great experience with our team at Midas. Our goal is to provide top-notch service and we are happy that you were able to drop off your car the night before and have it ready before noon. We appreciate your business and look forward to seeing you again next time!

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Nancy blouin

Apr 26, 2024

StarStarStarStarStar

Friendly, loves if you can drop off your car for the day, great coffee choices, in my opinion goes the extra miles!

Reply from the business:

Apr 26, 2024

Thank you, Nancy! We are thrilled that you had a great experience at Midas. Our team takes great pride in providing excellent customer service and ensuring a hassle-free experience for our customers. We appreciate your business and we look forward to helping you again next time!

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Mindy Morgan

Apr 24, 2024

StarStarStarStarEmpty Star

They did a good job, just make sure you make an appt, they don't take walk ins

Reply from the business:

Apr 24, 2024

Thank you, Mindy! We're glad to hear that you had a good experience with our expert auto services. Just a friendly reminder for future visits, we do require appointments to ensure prompt and efficient service. We appreciate your understanding and look forward to seeing you again next time!

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Frank Parseliti

Apr 24, 2024

StarStarStarStarStar

I was from CT late in the day they got me in and fixed the problem. Susan was GREAT. Answered all my questions with a smile.

Reply from the business:

Apr 24, 2024

Thank you, Frank! We are so happy to hear that you had a positive experience with our team here at Midas. Our team takes pride in providing excellent customer service and we are glad that Susan was able to assist you with a smile. We truly appreciate your business and we look forward to helping you again next time!

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Sam DiPasquale

Apr 24, 2024

StarStarStarStarStar

Everyone who works here is extremely friendly and have the customers best interest in mind. I would highly recommend coming here for your car's needs.

Reply from the business:

Apr 24, 2024

Thank you, Sam! We are thrilled to hear that our team members at Midas have provided you with top-notch service and have shown their dedication to putting our customers first. We appreciate your recommendation and we look forward to helping you again next time!

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Logan Corron

Apr 24, 2024

StarStarStarStarStar

The friendliest service advisors I have ever met. They will recommend things and aren’t pushy at all. Great people

Reply from the business:

Apr 24, 2024

Thank you, Logan! Our customer's experiences mean everything to us. We always strive to be an honest, trustworthy shop. We're so pleased to hear you left happy and appreciate your feedback! See you next time!

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Justin Ward

Mar 24, 2024

StarStarStarStarStar

Very nice people and were able to get me in promptly. Very communicative during the whole process. I just wish that replacing brakes around here wasn’t over $1,500. Thank you Midas team for all of your help.

Reply from the business:

Mar 24, 2024

Thank you, Justin! We're thrilled to hear that our team was able to provide you with excellent service and communication. We understand that car repairs can be expensive and we always strive to offer competitive pricing. We appreciate your business and we look forward to helping you again in the future!

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Louis Beaupré

Mar 24, 2024

StarStarEmpty StarEmpty StarEmpty Star

One of our car brakes got stuck over the weekend, and we went to Midas to do a diagnostic and evaluate the damages and required repairs. The quote was over 1200$ to replace only 1 of the brakes (pads, rotor, and caliper). The labor fees and part prices were outrageous. They also run a full diagnostic of your car even if you don't need it to force you to repair and replace more parts prematurely. The front desk service was courteous. I don't know if they have good mechanics, but their business model is dishonest, and their rates are overpriced. I went elsewhere to an independent garage to repair my brake and paid less than half of that.

Reply from the business:

Apr 24, 2024

Louis, we are unhappy to hear of your dissatisfaction. At Midas, we always try to do the right thing. We work hard to provide quality service at competitive prices. We work by the guidelines of the Motorist Assurance Program, which means that when things are required to be replaced, we have to replace them. If you would like to discuss this further, please call us at (802) 448-2532.

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stephanie cramer

Mar 24, 2024

StarStarStarStarStar

Friendly, knowledgeable staff. Customer service is top notch! Convenient location. Got the job done in a timely manner. Educate the customer to the issues with the car.

Reply from the business:

Mar 24, 2024

Thank you, Stephanie! We are thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Our commitment to providing top-notch customer service and educating our customers on their car issues is something we pride ourselves on. We appreciate your business and we look forward to helping you again next time!