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0 Reviews
Auto body shop in Center Rutland, Vermont
0 Reviews
Purchased all seasons, got some alignment work done and a state inspection. Tom is the man, this is a great place, definitely recommend.
Reply from the business:
May 17, 2024Thank you for this wonderful feedback, Miles Kittell! We sincerely appreciate your business and are so glad to hear our Rutland VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!
Very quick and friendly service!
Reply from the business:
May 17, 2024Rutland VIP Tires & Service are so proud to hear that we provided you with a great experience. It means a lot to us. Thank you for taking the time to share this with us. We look forward to seeing you again soon.
Good experience
Reply from the business:
May 17, 2024Rodriquez Green, we are glad we could help!
Great service.
Reply from the business:
May 17, 2024We're so happy we've provided you with such a wonderful experience, Henry Stone! We look forward to providing you with reliable, trustworthy tire and auto repair services in the future!
Brake line gave out during road trip- I showed up at 7:30am on their doorstep Saturday and they kept me updated as they worked on it- addressed multiple issues and made sure I had a safe solid vehicle to get on the road the same day. Thank you!
Reply from the business:
May 3, 2024It's all about being here when you need us! Thank you for taking the time to provide this feedback. Richard and their team at the Rutland VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!
Great customer service and stuff!
Reply from the business:
Apr 24, 2024Thank you Billur, so much for taking the time to share your experience with us. We are so pleased to read about your positive experience at our Rutland VIP Tires & Service.
Friendly Guys and very helpful. Clean building. Will visit VIP Rutland, vt again
Reply from the business:
Apr 24, 2024Rutland VIP Tires & Service are so proud to hear that we provided you with a great experience. It means a lot to us. Thank you for taking the time to share this with us. We look forward to seeing you again soon.
Not truthful about information to help the customer make wise decisions about work done on their vehicles.
Reply from the business:
Apr 24, 2024Lamont Wilson, we are concerned to read this as what you describe does not align with our company standards of superior customer service. We pride ourselves on our commitments to transparency, trust, and reliability. We never want to have our customers invest in a vehicle that's not worth the cost or will be safe. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.
Bought 4 new tires that were recommended, the price and value of the tires were better than anticipated. I was not familiar with the brand of tires that were recommended and they took the time to explain my options in tires and expressed to my why the recommended the tires I bought. Definitely will be back.
Reply from the business:
Apr 24, 2024Thank you, Lorrin Virgil, for your wonderful review! We're glad to know our Rutland VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Lorrin Virgil.
Had a great experience at VIP, both Lucas and CJ were able to help me with my tires as well as helping me understand what I need next for my car.
Reply from the business:
Apr 24, 2024Thank you for this wonderful feedback, Claire Moody! We sincerely appreciate your business and are so glad to hear our Rutland VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!