Tire Warehouse
Auto body shop in West Chesterfield, New Hampshire
Write a Review
0
0 Reviews
Does answer phone. It's tire warehouse but it's not. Not the policies etc Disorganized etc
Reply from the business:
May 23, 2023Hi Angela Amidon, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
Reply from the business:
May 23, 2023Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!
Very expensive
Reply from the business:
May 23, 2023Thank you, for bringing this to our attention we strive to provide excellent customer service. We do offer a price match policy before you buy and up to 30 days afterwards. If you have an estimate from any other location that offers any of the same services please contact use and we can help you. 1-800-876-6676 ext. 3500
Reply from the business:
May 23, 2023Thanks for the great rating and have a wonderful day!
Reply from the business:
May 23, 2023Hi, we appreciate you taking the time to review us. At Tire Warehouse, we take our reviews very seriously. If you are willing, please reach out to us at (603) 294-1122 so we can understand what led to this low star-rating. We hope to hear from you very soon.
10/10 experience!
Reply from the business:
May 23, 2023Connor B, thank you for your kind review; we are happy to pass along your comments to the team here at Tire Warehouse!
Reply from the business:
May 23, 2023Hi, it's great to see such a high rating! Thank you for reviewing us!
I loved it!!! These guys are great. Super efficient and quick and the price was amazing!!! I got a $ 20 coupon off a tire that had a hole in it and after that it only cost me $14. I'm so grateful for everything. These guys are wonderful!!! I highly suggest any/every body come here for car service! <3
Reply from the business:
May 23, 2023Sarah Mercer, thank you for your kind review; we are happy to pass along your comments to the team here at Tire Warehouse!
On 5/1/23 I had a confirmed email of an appointment time of 12:30pm to have my snow tires swapped to summer tires. Upon arrival I was told that my appointment was actually for 11:00 am and that I had missed it even though I had a copy of the 12:30 confirmation email with me. I was given a song and dance about this happening when using their computer program for setting appointment times and was rescheduled an appointment for 5:30pm. No apology was given or compensation on the charges for having to make two trips to their shop or the hassle with my work schedule. Also I was charged $23.96 for TPMS cores when I was not asked if I would like them replaced or not and not notified of the charge. I called the infamous "800" and was told they may be able to do something about the TPMS charge but would have to wait for their area manager to get back to me about the cost of wasting my time and the incorrect appointment garbage. The person I spoke with at the 800 # was pleasant and tried to help but it is obvious that real issues need to go further than just a simple phone call. I have been dealing with TW in W Chesterfield ,NH. for nine years and have always been more than satisfied but if this problem isn't corrected to my satisfaction promptly, I'll be taking my business across the road to PETE'S where they have better reviews.
Reply from the business:
May 23, 2023Thank you for letting us know about your recent visit to Tire Warehouse.
Been going to the chesterfield location for years. Always a good experience.
Reply from the business:
May 23, 2023Kurt Matson, thank you for your kind review; we are happy to pass along your comments to the team here at Tire Warehouse!