No honor or integrity They took a tow job at 10:30 am this morning, stated in a text 90 to 120 min, then decided not to come and ignore my calls and my insurance companies road side assistance phone calls. Its now 3pm and I am still sitting on the side of a busy highway waiting for a tow truck

My roadside assistance guy was great; it was so cold and he still went above and beyond.

The guys at Prospect Auto Body do amazing work. I ended up there by accident, my F-350 having been abandoned in their yard by my insurance company without my knowledge. Once I found out my truck was at Prospect, I gave the shop a call and, to my surprise, Juan and Carlos said they could fix it for less than the previous shop had estimated-and they did. Prospect Auto Body sectioned the bent frame and replaced every damaged component for a reasonable price and excellent quality. They even worked on Saturday to get it done before I was scheduled to move for work. I've lived in two states since the repair and the truck has passed inspection in both of them. I'd recommend Prospect Auto Body to anyone who needs good work done affordably. I'm a gringo for all intents and purposes but the predominantly Dominican crew there treated me like family. 5/5, every day of the week.

For me the best in the area. Nice! Customer service. Clean job .

They have horrible customer service. I waisted 6 hours for a tow. They would call and say I was next then hours go back and it would get pushed off longer and longer. I also put in call thru a different app that also used them and that took 5 hours when they said 1 . I didn't realize AAA and Hyundai road side assistance uses the same company. It's unacceptable .

Called for a tow they were there in 15 minutes. Great job. Thank you Juan.V.

Scheduled a tow through roadside assistance program. Gave ETA of 1 hr. Waited 3 hours and they never showed up. Called multiple times, but no one answers phones.

Tow was setup with Prospect Auto Body through USAA, ETA was 90 minutes. Called and texted but voicemail was full and did not receive any call back or response After 3 hours of waiting USAA cancelled and scheduled through a new tow company.

We have been getting work done by them for a few years now and they are always great at what they do. Great work! They're busy so make sure you call ahead

My tire blew out yesterday and my roadside assistance company hired them to tow me which they accepted verbally and they never showed up leaving me stranded for 6 hours. awful.