
Diamond Auto Collision
Auto body shop in Salem, New Hampshire
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0 Reviews
I would give Diamond Auto Collision a 10 star ⭐ ⭐ ⭐ ⭐ if I could!! Excellent service & customer service. Doug kept me updated on everything that need attention. Within less the 2 weeks I had my car back!! Thank you Diamond Auto Collision. I'll definitely recommend you guys for friends & family!!
Reply from the business:
Apr 24, 2024Cicero it was our pleasure on working with you. Thank you for your feedback means a lot
I can't say enough positive feedbacm about this shop. I rent my Promaster RV out on Outdoorsy. Last summer one of my renters backed the rear upper panel into a tree causing nearly 7k in damages (between the interior deconstruct, external panel fix, and interior reconstruct). I got a quote and set up the repair with a shop I had used before However on my way there they informed me they wouldn't even start the repair until mid may. This would obviously impact my income because I'd be out the first 2mo of rental season. So I scrambled and found Diamond Autobody last minute via another shops recommendation. Not only did Doug match the original quote, but he squeezed me in with no notice and had my van back to me in 5 days. That includes having to prefab a part that was on backorder. The communication was excellent and shop crew knowledgeable and helpful. They made a potentially awful situation so much less stressful. Hopefully I never need a body shop again, but if I do, this is where I'll go and recommend everyone I know to use. Thanks again Doug. I really appreciate it!
Reply from the business:
Apr 24, 2024Thank you so much 😊
Diamond treated me with a great deal of respect and took care of everything so all I had to do was exchange cars with them and then return the rental at the end of the week. They even detailed the car prior to my pick up. Both Angie and Doug know how to take care of a customer.
Reply from the business:
May 24, 2023Josh, thank you for your business. It was a pleasure working with you as well.
Diamond auto collision is an example of pure professionalism. They absolutely care about the work they do. I am so impressed! My truck looks brand new. The owner Doug is extremely easy to communicate with and definitely cares about his customers. Angie, the secretary is also very easy to communicate with. They are worth 5 stars and more. Thank you!
Reply from the business:
Apr 24, 2024Thank you so much Sandy. It was a pleasure to work with you. Your car deserves a diamond finish!!
VIP SERVICE 👏🏽👏🏽👏🏽 Before then AFTER - AMAZING WORK!!!
Reply from the business:
Mar 24, 2024Thank you Jason it was a pleasure working on your Tesla. Enjoy it!!
I sent my Tesla in after an accident. The service was amazing they kept me informed all the way through the repair. My car was spotless when I picked it up and the owner was there to go over my repairs with me.
Reply from the business:
Mar 24, 2024Susan! Glad you liked the final results. Thank you for your support!
10/10 must recommend. Only autobody shop i use on my Benz. Custom work or repairs. Great staff as well, very professional and timely. Anything body related bring your vehicle here
Reply from the business:
Mar 24, 2024Thank you Jonathan! It’s always a pleasure!
Just picked up my 2016 Mitsubishi Outlander. Got hit in Market Basket parking lot and whoever did it took off! Had to file a police report and go through my insurance, it was one big headache. The crew at Diamond Auto Collision did a great job and finished ahead of schedule! It's a nice shop in a nice area. Doug and the crew were friendly and helpful. I definitely would trust them to do any future work if I needed it. I definitely recommend them...5☆☆☆☆☆'s
Reply from the business:
Mar 24, 2024Joe thank you for trusting us throughout the process. We appreciate the feedback. Enjoy
I scraped up the entirety of my passenger side and within a week they had the car fixed up for me like it never happened. Their rental car service is also an excellent deal and I highly recommend it. They detailed the car and everything and it hasn't looked as nice since the day I got it.
Reply from the business:
Mar 24, 2024Deanna, thank you! I’m glad you liked the process and thank you for your business
I got rear-ended by a hit and run driver. Doug got me scheduled in for the repair immediately after receiving the estimate from the insurance company. Doug is very personable, professional and customer-focused. He kept me informed throughout the process. In addition, to an expert replacement of my rear hatch door and bumper, the car was professionally detailed making my 2017 vehicle appear new. You will not get a better repair or customer service anywhere else. Go see Doug at Diamond. You won’t regret it.
Reply from the business:
Feb 24, 2024Thank you for trusting us at Diamond auto collision with your car! It was a pleasure working with you!