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Diamond Auto Collision

Auto body shop in Salem, New Hampshire

5
StarStarStarStarStar
40 Reviews and Ratings
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Nikki Gates

May 19, 2024

StarStarStarStarStar

Dropped my car off to be repaired, they worked with my insurance, they provided me their own rental car. When I picked it up they went above and beyond by taking the car to get a inspection sticker, and completely detailed the entire car, inside and out. Top notch service.

Reply from the business:

May 19, 2024

Nikki, Thank you for your business and the feedback

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Mark Zoltko

May 18, 2024

StarStarStarStarStar

Amazing work on the repair, in addition to being fast, clean, courteous, transparent, & friendly. Would give them more stars if I could.

Reply from the business:

May 18, 2024

Mark, thank you for the feedback being an awesome customer! 🙏

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Rebecca Connelly

May 17, 2024

StarStarStarStarStar

Car repair looks great!!! Angie at the front desk is the best! She is considerate and excellent at getting right back to you.

Reply from the business:

May 17, 2024

Rebecca, glad you liked working with us. Thank you for the review!

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Dan Belfiore Jr.

May 17, 2024

StarStarStarStarStar

Excellent experience from start to finish. Everyone we came in contact with was knowledgeable courteous and friendly. The deep scratches that were repaired on our hatchback came out flawless. We highly recommend this shop. Thank you Diamond auto.

Reply from the business:

May 17, 2024

Dan it was a pleasure working with you guys. Thank you for the feedback and really appreciated your support.

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Teodora Ivanova

May 3, 2024

StarStarStarStarStar

My car looks like brand new again after a rear end accident! Not only that but Diamond Auto made the whole process seamless. I was getting frequent updates on the status and timing was as promised. Thank you Angie for dealing with all the admin work and of course thank you Doug & team for your immaculate work and really appreciate you detailing the car on top of that!

Reply from the business:

May 3, 2024

Thank you so much for the kind words. It was a pleasure

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Adam Palmacci

Apr 24, 2024

StarStarStarStarStar

Wow. @diamond_auto_collision’s slogan is that every car deserves a diamond finish. These guys go above and beyond to deliver on that promise. Special shoutout to Doug for being super helpful with this little side project. Appreciate the hard work 💪

Reply from the business:

Apr 24, 2024

Thank you Adam really appreciate the feedback!!

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sandy Thompson

Apr 24, 2024

StarStarStarStarStar

Diamond auto collision is an example of pure professionalism. They absolutely care about the work they do. I am so impressed! My truck looks brand new. The owner Doug is extremely easy to communicate with and definitely cares about his customers. Angie, the secretary is also very easy to communicate with. They are worth 5 stars and more. Thank you!

Reply from the business:

Apr 24, 2024

Thank you so much Sandy. It was a pleasure to work with you. Your car deserves a diamond finish!!

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Stefanie Gable

Apr 24, 2024

StarStarStarStarStar

I can't say enough positive feedbacm about this shop. I rent my Promaster RV out on Outdoorsy. Last summer one of my renters backed the rear upper panel into a tree causing nearly 7k in damages (between the interior deconstruct, external panel fix, and interior reconstruct). I got a quote and set up the repair with a shop I had used before However on my way there they informed me they wouldn't even start the repair until mid may. This would obviously impact my income because I'd be out the first 2mo of rental season. So I scrambled and found Diamond Autobody last minute via another shops recommendation. Not only did Doug match the original quote, but he squeezed me in with no notice and had my van back to me in 5 days. That includes having to prefab a part that was on backorder. The communication was excellent and shop crew knowledgeable and helpful. They made a potentially awful situation so much less stressful. Hopefully I never need a body shop again, but if I do, this is where I'll go and recommend everyone I know to use. Thanks again Doug. I really appreciate it!

Reply from the business:

Apr 24, 2024

Thank you so much 😊

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Krista Clayton

Apr 24, 2024

StarStarStarStarStar

Diamond Auto Collision, if I could give you a higher rating, I would! I brought my car in for a door replacement, I was recently hit by a tow truck. The repairs were incredible and it was all done within a couple of days. What really blew me away was the interior deep cleaning!! If they have security cameras, you'll see that I got out of my car thinking that I got into the wrong one!! I will always choose Dimand as my go-to for any repairs or cleans.

Reply from the business:

Apr 24, 2024

Krista, thank you for the kind words means a lot to us..

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casey murnane

Apr 24, 2024

StarStarStarStarStar

Brought my car after an accident. They did an amazing job! Not only was the work done perfectly, they gave the car a complete detailing. The car looked better than before the accident inside and out. I also cannot say enough about the customer service. From their secretary and everyone I dealt with there were super nice and professional. Hope to never need body work again but if I do I will definitely be back.

Reply from the business:

Apr 24, 2024

Thank you. Was a pleasure.

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