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Rachel Costa

Dec 25, 2023

Everything was great from booking the appointment, to having the work done. Absolutely positive experience! I drove an hour just to have work done here and I would do it again!

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Rochester VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Rachel!

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Kayla Hurd

Dec 25, 2023

Came for an oil change and state inspection, wasn’t expecting to have to do a bunch more stuff to my vehicle, but Mark as very helpful finding something in my budget, to see that my car was inspection ready. He gave me great price options and informed me of discounts that were available to me! The entire staff was very friendly, will definitely return!

Thank you, Kayla Hurd, for your kind words! We’re glad to know Mark and our Rochester VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future.

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Jake Levesque

Nov 25, 2023

The entire staff was very friendly, and they got the work done faster than anticipated. I'll definitely return to the Rochester VIP in the future.

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Rochester VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Jake!

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mel ladner

Nov 25, 2023

My car past inspection last year with flying colors one year later rusted break lines. But they are rubber coated can’t rust. Need an entire exhaust system but only resonator. All new rotors the ones on it only have 5000 miles. Overweight guy with a beard watch out.

Mel Ladner, we are deeply concerned to read about your 1-star experience at our Rochester store. We sincerely value this feedback and wish to discuss this matter with you further. Please email your contact information to CChassie@vipauto.com so that we may have the opportunity to make things right.

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Crystal Paul

Nov 25, 2023

I always have a good experience when I go to this location. My inspection went quick and easily!

Thank you so much for this wonderful feedback, Crystal Paul! We sincerely appreciate your business and are so glad to hear our Rochester VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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Alexis Bourbeau

Nov 25, 2023

I have been in here a few times and the staff is super helpful, knowledgeable, and gets work done in a timely manner. Happy to be going back.

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Rochester VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Alexis!

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Neshama Israel

Nov 25, 2023

They are always conscientious and thorough at VIP, and I know I can put my car in their hands with quality service. I highly recommend Rochester VIP!

Thank you so much for taking the time to share your experience at Rochester VIP Tires & Service. We take pride in knowing our customers are happy with their store experience.

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Ann Claret

Oct 25, 2023

This place is fabulous! I came here after the other tire place in town could not see me for a week and the guy at the front counter did not even seem to care. I arrived at VIP tires and Marissa kindly greeted me when I walked in and Jake made sure all my tires were in good condition after finding a screw in one of them. I’m currently traveling from California and pulling a 30 ft travel trailer so I need honest people to make sure my vehicle is good. The price was right and the employees were very good. I would definitely recommend this place.

Thank you, Ann Claret, for your kind words! We’re glad to know Marissa and our Rochester VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future.

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Highlander85 Guerrier

Oct 25, 2023

Excellent service

Thank you so much for this wonderful feedback! We sincerely appreciate your business and are so glad to hear our Rochester VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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Karen Bailey

Oct 25, 2023

I have been a customer to the Rochester VIP for many years. From general maintenance to larger purchases like having all 4 tires replaced on my sons car. I feel like we can always find the best product and best deal here. The staff has always been kind and honest with me, I definitely feel safer knowing they'll be here for my son as well. Thank you!

Thank you, Karen Bailey, for your kind words! We’re glad to know our Rochester VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future!