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Destini Ingoldsby

May 25, 2023

StarStarStarEmpty StarEmpty Star

At first I felt I was being taken care of. My parents bought a well used car for a very reasonable price, the buying agreement was that they would fix everything that it needed for inspection, inspect it and give me a 30 warranty for repairs.... sounded good. 3 weeks in, I still didn't have a car. Granted they lost 2 mechanics so it was taking longer. But I was finally told it was mechanically all set and just needed a MAF sensor. They fixed the MAF sensor issues and put a sticker on it. I picked up the car and drove it home,but didn't even get 15min down the road before the check engine light came on. It was making a horrible rattle noise in the back, it made a noise when accelerating above 60, it didn't like to climb hills, the front left strut is gone and the front right control arm is shot. Kinda not "mechanically sound" these are all issues that wouldn't pass inspection. So I called, left a voicemail and left text messages but got no response. Guess it's mine to figure out how to fix now. So not so sure I would or wouldn't recommend them. It's a toss up. Aside from the needed repairs, I do love my new car.

Reply from the business:

May 25, 2023

Destini I know you are having a difficult time with your divorce and child but I feel we treated you fairly. Your family came and looked over the vehicle beforehand. We told you to come back for the sensor replacement if it became an issue. The parts you are mentioning are not too expensive and we can work something out if you give us a call. There are mechanics on duty ready to make needed repairs. I'm sorry you live so far away otherwise I'm sure we both could have figured this situation out quickly. Give me a call anytime you would like.

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