Car Guyz Auto Recyclers
Auto body shop in Rindge, New Hampshire
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Decent vehicles at very reasonable prices. Cash or check accepted, they take trades. Daughter got a good car here.
I gave these guys a 5 star review even though it took them 4 + weeks to get the vehicle back from them. No one, or very few people are so situated that they can wait 4 weeks for a vehicle. I was told 2, initially, and than when I went to pay they gave me the runaround and told me it could be as much as 3. It ended up taking 4. Bottom line, be prepared to be patient. Aside from that, all the work got done that was promised, I got the truck right in to my mechanic here in Maine and they said it passed with flying colors. Great truck!! Runs like top. Aside from the fact that they are a small crew, these guys are solid and stand by their work. 1000% recommend. Truck was cleaned when it got to me. And they brought it to Exeter for a bit more when it was ready. Alan and Eric are good men in a thankless profession.
It is absurd to me the negative and hateful comments on these reviews. I have had wonderful luck with Car Guyz! Al, he always makes sure he answers my call and if he doesn’t he gets back as soon as possible. Eric, he is very kind hearted and helped me fix my plates so my car would pass inspection. Yet another thing they do wonderful, inspection! Al did my inspection and never once was he rude in-fact he was quite the opposite. He answered and and all questions I had. I am now returning to him for more business as I think this is a wonderful garage!
don’t buy from them. extremely sketchy and shady. unprofessional. not trustworthy. tell you they have a car for you but when you get there it is not ready. changes stories multiple times. overall very untrustworthy and unprofessional, if you’re looking for a car don’t go here. multiple other reviews said the same thing we did, i wish we read the reviews before we went. DO NOT buy from them.
Reply from the business:
Jun 25, 2023This is a customer that DID NOT come to this business to BUY a vehicle, rather they came here to SELL their broken, abandoned, no title vehicle. They are upset because they couldn't get their way so they reverted to this childish extreme. Pathetic. You were told multiple times to leave with your abandoned vehicle. We tried to be nice and offer to pay you. We pay you and then you lie online. Please come back Samantha Whicker and take your vehicle. I don't even want what I paid you for it, just come get it away from this business and keep my money. Anything to stay far away from the despicable people you are. If you have proof of anything that I said was false please respond to this post. WATCH THEY WILL NOT RESPOND. Google sends the responses to them and told me to ask them to PROVE their accusation. Google told me if they don't respond then the public should know it's false.
I waited 2 months after being told it would take up to 4 weeks. The day I finally thought I was getting the car he calls me tells me my money is in my mail box he refunded it. I waited patently wasn't rude to them they are now selling that same car again on Craigslist. Place is a joke. Obviously he needed to be loaned a few bucks. I never leave reviews but what they did was low. Don't buy from here. Actually you told me today your mechanic messed up the light and you had my money in my mailbox and your selling that same car on Craigslist I'm not going to argue with you. I have work and a child I waited patently...
Reply from the business:
May 25, 2023Lori I fully explained to you that the Salvage Inspection process was sometimes difficult. Yes you did wait an extra 3 weeks, not 2 months, but we were in contact with you the whole time and you agreed to wait. Unfortunately when you are failed at Salvage Inspection it's an appointment based system and you have to schedule another appointment for reinspection. And yes they can fail you for something as minor as a loose headlight it's very frustrating. We refunded you when we could not meet your deadline. You texted 2 hours ago saying thank you and to help you find a different vehicle. I'm still willing to help you. The vehicles are listed by outside web company when available so I really don't have control of that. Let me know if I can be of further assistance in any way thanks.
At first I felt I was being taken care of. My parents bought a well used car for a very reasonable price, the buying agreement was that they would fix everything that it needed for inspection, inspect it and give me a 30 warranty for repairs.... sounded good. 3 weeks in, I still didn't have a car. Granted they lost 2 mechanics so it was taking longer. But I was finally told it was mechanically all set and just needed a MAF sensor. They fixed the MAF sensor issues and put a sticker on it. I picked up the car and drove it home,but didn't even get 15min down the road before the check engine light came on. It was making a horrible rattle noise in the back, it made a noise when accelerating above 60, it didn't like to climb hills, the front left strut is gone and the front right control arm is shot. Kinda not "mechanically sound" these are all issues that wouldn't pass inspection. So I called, left a voicemail and left text messages but got no response. Guess it's mine to figure out how to fix now. So not so sure I would or wouldn't recommend them. It's a toss up. Aside from the needed repairs, I do love my new car.
Reply from the business:
May 25, 2023Destini I know you are having a difficult time with your divorce and child but I feel we treated you fairly. Your family came and looked over the vehicle beforehand. We told you to come back for the sensor replacement if it became an issue. The parts you are mentioning are not too expensive and we can work something out if you give us a call. There are mechanics on duty ready to make needed repairs. I'm sorry you live so far away otherwise I'm sure we both could have figured this situation out quickly. Give me a call anytime you would like.