Macdonald Motors Ford
Auto body shop in Madison, New Hampshire
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Bought a new truck for a fleet from them. The order went quick and smooth, the transaction was simple and straight forward. I see no reason to not get all our vehicles from the MacDonald Team. Best experience I’ve had to date.
Reply from the business:
Jan 24, 2024Thank you and we look forward to helping you update your fleet moving forward! Don't hesitate to reach out to us with anything we can do to help, Mary Macdonald Owner Macdonald Motors
This is a fantastic "old school" dealership! No high pressure sales push, family owned, and very attentive to every detail. Shawn Turner went above and beyond to work within my timeline and my outside financing company. I wish there were more smaller dealers like this still around, it is so much better an experience than the giant dealership experience, that's probably why they have been in business so long!
Reply from the business:
Dec 24, 2023Thank you Matt for your glowing review! We're thrilled that you enjoyed the experience. We take pride in our family-owned, low-pressure approach, and we're delighted that you found it to be a refreshing alternative to larger dealerships. We truly appreciate your business and look forward to serving you again in the future. Best regards, Mary Macdonald Owner Macdonald Motors
Great service department
Reply from the business:
Nov 24, 2023Thank you Gary and happy to hear that you had a great experience. Looking forward to many more!
Never have I ever had a better experience at a dealership. Talk about going above and beyond, both Mary and Chip did just that. They knew I was in the market for a new truck and when they said they had one for me, they weren’t wrong. I had never owned a Ford before, but this F250 crew cab exceeded my expectations. And let me not forget Shawn the sales manager, he’s not what I expected from past experiences. He listened to my needs and even ran a few extended warranty options for an informed decision. I couldn’t be more satisfied with the deal and customer service I received from everybody. Thanks, Mary, Chip, & Shawn!
Reply from the business:
Nov 24, 2023Thank you Anthony and glad we could give such you a top notch experience! Welcome to the Ford family and look forward to continuing the service moving forward!
The best car buying experience I have ever had. Chip, Mary and Shawn were a pleasure to work with. 5 stars all the way.
I Purchased a 2018 F150 for 36K, the vehicle I purchased was not the vehicle I received.. According to pictures taken, Vehicle was assembled in the US, shortly after pick up, I examined the vehicle and found that it was riddled with Mexican parts and the decals of assembly indicated Oakville, Canada which did not exist during test drive. I filed a six page report with pictures before test drive and after delivery with the New Hampshire Attorney General’s office.. There is an on going investigation with this and other dealerships..
The owner personally helped me get into a new, safe and reliable vehicle after my previous car had let me down. I am very happy with my vehicle and the service we received.
DO NOT BUY A CAR FROM THEM!! THEY WILL SCAM YOU OUT OF MONEY!! i bought a used 2015 in immaculate condition come to find out theres so much stuff wrong with it gonna cost me 14 GRAND TO FIX THE CAR WHEN I PAID 15 GRAND!!!!