Dupont's Service Center
Auto body shop in Madbury, New Hampshire
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Worst service EVER!!! This place is an absolute nightmare to deal with. Go anywhere but here. I’m pretty sure they tampered with my car to get me to pay more for parts.. two lights that were working before mysteriously were out. Car was brought in working perfectly fine for inspection.. now It has issues that it didn’t. They wanted to charge me 500 dollars to tighten my Ebrake, which I did myself in 10 minutes watching a YouTube video.. I they also failed to give me back my registration and never called to let me know they had it!! Stay far away from this place.. their prices are super high.. I would give this place zero stars if I could.. never going back ever and neither should you. I hope it goes out of business because these people are crooks!!!
Reply from the business:
Feb 23, 2024Hello Alex, I'm sorry you had a less than a stellar first with us. Your vehicle failed inspection for a few bulbs being out, the e-brake needed to be adjusted as well as a torn wiper blade. Basic stuff for most inspections. The quote to get everything taking care of and a State Inspection sticker was around $300 dollars. I’m glad you were able to get the e-brake taken care of on your own as that is a safety concern. Your registration was also returned to you. We have been serving Dover since 1961 and there is a reason for that. We don’t take advantage of our customers and we’re honest about everything we do. We pride ourselves on top of the line vehicle and customer service. We plan on continuing this level of service for the community for many years to come.
Another flawless appointment @ Dupont's ... been a loyal client for years and this one was no different; dropped off vehicle with a check-list of perceived items (including regular 3,000 mile service & tire rotation), then gave me a convenient ride home & then they called a few hours later with the update / details / quote and then a little later came to pick me up & soon I was on my way. Friendly, honest, and transparent. Always a pleasure with Jay, Jackie, Jim & entire team! Thanks again, Jeff H.
There are on point and friendly. As well as fair pricing. They also know what they are doing and stay up to date on modern car changes!
Great service, very helpful
Wonderful friendly service, thank you for taking care of my ride!
Excellent customer service! Always very helpful and friendly
Friendly knowledgeable staff and mechanics, excellent prices, they tell you your options and you decide based on your budget. They also drop you off or pick you up.
Wonderful experience, staff was very polite and accommodating. From the online quote to picking my car up once finished they were all friendly and helpful. I worked with Jay who provided a thorough quote for my services, prompt follow up and offered additional services that made sense and worked to accommodate my schedule. Will definitely be returning!