AutoZone Auto Parts
Auto body shop in Laconia, New Hampshire
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I have an older truck a 96 chevy and it seems that most everything has to be ordered, other than that like the zone!
Reply from the business:
May 19, 2024We're glad we've got you covered, Robert! You can always count on us to help you out with your automotive needs whenever you need us. If you need any more assistance, you can always contact us at customer.reviews@autozone.com and we will follow up with you directly. Thank you for choosing AutoZone.
Thankfully I don't need to go often but the times I have stopped, the guys have been very helpful!
Reply from the business:
Jan 26, 2024We're glad to know you had an awesome experience with us, Lisa! We want to make sure we are providing excellent service to our customers. If you need any more assistance, you can always contact us at customer.reviews@autozone.com and we will follow up with you directly. Thank you for choosing AutoZone.
Got what I needed fast and courteous service
Reply from the business:
Jun 26, 2023Thank you for shopping at AutoZone, William. We'd like to know where we fell short and we'd appreciate if you emailed us at customer.reviews@autozone.com. We appreciate your feedback and hope you check us out again.
Very clean and organized! Very friendly and helpful staff!
Reply from the business:
Dec 26, 2023Hello, we're glad you had a great experience with us! We want to make sure we're providing excellent customer service and that our store is always well-organized. We hope you check us out again soon!
Helpful staff and convenient location in downtown Laconia
Reply from the business:
Nov 26, 2023We love hearing about our great team, Marcel! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thank you for choosing AutoZone!
Joey was so helpful in changing my battery for me even though the store was closing in 30 minutes.
Reply from the business:
Nov 26, 2023Thank you for the review, Mary! We love to hear about our great crew and their hard work. We're glad you shared this experience. We look forward to helping you out again at AutoZone.
It was very good but the employee I talked to was very rude and hung up on me when I was trying to report something to him
Reply from the business:
Oct 26, 2023This is not the impression that we want to leave, Alliza. We want to ensure we provide you with the answers you need over the phone and at the store. Please reach out to us at customer.reviews@autozone.com. Your feedback is important to us and we'd like to speak with you directly.
Wish I could give zero. Ordered a part for my car and the website clearly says the charge won't be taken out of you bank until the order is shipped. That's the first lie. Second I paid for express delivery. Now you can't track the order just see the status. Mine says processing and I paid for express delivery. I then called the customer service line and they tell me they can't find any information on my order. WHAT? How is that even possible? So not only did they lie and take my funds before the order was complete. They charged me for express delivery which wasn't provided. Now I have no part and have no idea where it is.. are you kidding me? Horrible experience. Awesome that I have to pay for services I don't receive.
Reply from the business:
Oct 26, 2023Hello Ronnie. This situation is unacceptable, and we understand your disappointment. Please contact us at customer.reviews@autozone.com so we can resolve this matter promptly. We appreciate your patience and hope to regain your trust.
Trey was very helpful and pleasant. As a female it's nice to feel respected and treated as if I'm capable. I don't always experience that. Thank you Trey for your help!
Reply from the business:
Sep 26, 2023Hello Kendra, we're glad to hear Trey helped you out! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope you visit us again soon!